Provide effective support to the team to enable them to provide effective and productive services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.
Qualifications
1. University graduate / Hotel Management/ Hotel School Diploma.
- Fresher or 1 year experience in International Hotel Chain in Front desk operations.
- Excellent communication skill, ability to interact and take initiative. Able to lead and motivate the team.
📌 Guest Service Associate - Front Office (Pune)
🏢 AccorHotel
📍 Pune
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