We are looking for a Guest Relations Manager to join our team at our luxury private villas- in Assagao owned by Mayaland Homes Goa.
The role involves ensuring a warm, personalised and seamless experience for our guests throughout their stay.
Key Responsibilities
- Welcome and assist guests with check-in and check-out.
- Be the main point of contact for guest requests and requirements.
- Coordinate with the chef, housekeeping, butler and villa team.
- Handle guest queries, special requests and arrangements.
- Assist with restaurant reservations, transport, activities and local experiences.
- Ensure the villa is well presented and guest-ready at all times.
- Follow up on guest requests and ensure timely resolution of any issues.
- Maintain high standards of hospitality, service and guest satisfaction.
Candidate Requirements
- Previous experience in hospitality, luxury villas,
hotels or guest relations preferred.
- Excellent communication and interpersonal skills.
- Warm, confident and well-presented personality.
- Strong organisational and multitasking abilities.
- Proactive, attentive to detail and service-oriented.
- Positive knowledge of North Goa is an advantage.
- Comfortable communicating with guests through WhatsApp and phone.
- Good spoken English is essential.
Experience: 3+ years preferred
Location: Assagao, North Goa
Salary: Commensurate with experience
If you are passionate about hospitality and creating exceptional guest experiences, we would love to hear from you.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Guest Relations Manager (Assagao)
🏢 Mayaland Homes
📍 Assagao
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