– IT Admin

Department: Information Technology (IT)

Location: Okhla

Experience Required: 1–3 Years

Employment Type: Full time

Reporting To: IT Manager / System Administrator

Role Objective The IT Support Executive will be responsible for providing technical support for both hardware and software-related issues across the organization. The role involves troubleshooting desktops, laptops, printers, networking systems, and software applications while ensuring smooth IT operations and user support within the company.

Key Responsibilities

- - Provide technical support for desktops, laptops, printers, scanners, and other IT peripherals.

- Diagnose and troubleshoot hardware issues related to systems, accessories, and networking devices.

- Install, configure, and maintain operating systems, software applications, antivirus, and utility tools.

- Handle software troubleshooting including system errors, application failures, email configuration, and user access issues.

- Monitor and maintain company IT systems and ensure proper system performance.

- Support employees with password resets, software installation, data backup, and system upgrades.

- Handle LAN, Wi-Fi, internet connectivity, and basic network troubleshooting.

- Coordinate with vendors/service providers for hardware repairs and replacements when required.

- Maintain IT inventory records, asset tracking, and technical documentation.

- Ensure timely resolution of support tickets and employee technical concerns.

- Assist in installation and setup of new systems, devices,



and office IT infrastructure.

- Ensure compliance with company IT policies, data security, and system safety practices.

Required Skills & Competencies

- Strong knowledge of computer hardware and software troubleshooting

- Good understanding of Windows OS, MS Office, Outlook, and networking basics

- Ability to diagnose technical issues and provide quick resolutions

- Knowledge of LAN/Wi-Fi setup and peripheral device management

- Strong problem-solving and analytical skills

- Good communication and coordination abilities

- Ability to work under pressure and manage multiple support requests

- Strong time management and service-oriented attitude

Educational Qualification

- Bachelor’s Degree / Diploma in Computer Science, Information Technology, or related field

- Hardware or networking certifications will be an added advantage

Preferred Candidate Profile

- 1–3 years of experience in IT Support, Hardware Troubleshooting, and Software Support

- Hands-on experience with desktop support, system installation, and troubleshooting

- Professional attitude with strong coordination and follow-up skills

- Ability to manage day-to-day IT operations efficiently

- Candidate should be self-motivated, responsible, and technically sound

Compensation & Benefits

- Competitive salary as per industry standards

- Career growth opportunities within the organization

- Professional and collaborative work environment

- Employee engagement and learning opportunities

📌 GI_REQ_214_IT Admin (Delhi)
🏢 Geonix
📍 Delhi