Generalist — Business, Client & Growth Operations (Pune)

Generalist — Business, Client & Growth Operations (Pune)

24 Sep
|
Growth Sage Consultancy
|
Pune

24 Sep

Growth Sage Consultancy

Pune

We are looking for a smart, proactive, and highly versatile professional to work closely with the

Founders at Growth Sage Consultancy (GSC).

The ideal candidate will be responsible for supporting and executing across multiple functions including client management, business development, market research, lead generation,

marketing, vendor coordination, CRM management, reporting, and day-to-day business operations.

This is a generalist role with significant ownership and accountability. The candidate will work across multiple GSC clients and internal initiatives and will be expected to independently identify what needs to be done, coordinate with relevant stakeholders, execute tasks, and ensure closure within agreed timelines.

The person should be comfortable working in an ambiguous, fast-paced environment where priorities can change quickly and should be able to move seamlessly between strategy,

research, communication, coordination, and execution.

The expectation is not merely to complete assigned tasks, but to own outcomes and ensure that work moves from discussion → action → execution → closure.ROLES & RESPONSIBILITIES

▸ Client Management & Execution — Work closely with GSC clients to understand their priorities, maintain action trackers, follow up on commitments, monitor execution, identify bottlenecks, and ensure agreed initiatives move towards completion.

▸ Business Development for Clients — Research and identify prospective customers,

distributors, dealers, channel partners, institutional buyers, retailers, and other business opportunities for GSC clients based on their products and services. This has to be done through various sources like personal connections, Just Dial, India Mart, Linkedin, Google etc.

▸ Lead Generation & Qualification — Build prospect databases, contact prospective leads,

introduce client offerings, understand requirements, qualify opportunities, conduct follow-ups,

and schedule meetings between prospects and GSC clients.

▸ Business Development for GSC — Identify potential businesses that may benefit from

GSC's consulting and execution services, initiate conversations, maintain prospect databases,

support meetings, and contribute towards generating new business for GSC.

▸ Market & Business Research — Conduct research on industries, competitors, customers,

vendors, markets, products, business opportunities, networking events, and other areas required for GSC and its clients. Convert research into actionable opportunities wherever possible.

▸ Client Task & Accountability Management — Collect daily/weekly action items from clients,

maintain task trackers, follow up on pending activities,



update completed and overdue tasks,

and communicate relevant updates to both clients and GSC Founders.

▸ Founder Coordination — Work closely with GSC Founders to track priorities, follow up on pending commitments, prepare information required for meetings, maintain internal task lists,

and ensure important actions are not missed.

▸ Vendor & Agency Coordination — Coordinate with social media agencies, performance marketing agencies, website developers, software developers, packaging manufacturers,

designers, printers, photographers, and other external vendors to ensure requirements and deliverables are executed on time.

▸ Marketing Support — Support GSC's marketing initiatives through content research, content ideation, campaign coordination, social media execution, networking opportunity identification,

and other marketing activities required for brand building and lead generation.

▸ CRM & Lead Management — Maintain accurate lead and client information in Zoho CRM,

update lead stages and follow-ups, enter new opportunities, maintain sales pipelines, and ensure that no significant lead or business opportunity is lost due to inadequate tracking.▸ Reporting & Documentation — Prepare client progress reports (monthly), weekly updates,

task summaries, research reports, meeting notes, and other business documentation required by GSC Founders and clients.

▸ Invoicing & Administrative Coordination — Create and maintain client invoices through

Zoho, maintain relevant records, and support routine administrative and operational requirements of the business.

▸ Ad-Hoc & Priority Assignments — Take ownership of priority, time-sensitive,

cross-functional, or ad-hoc assignments delegated by the Founders and ensure that the assignment is completed or appropriately handed over.

KEY RESPONSIBILITIES

▸ Ownership & Accountability — Take responsibility for assigned work from initiation through completion, proactively follow up with stakeholders, communicate delays early, and ensure that tasks do not remain pending without clear ownership.

▸ Execution Orientation — Convert discussions, recommendations, and ideas into actionable tasks and ensure consistent follow-through until closure.





▸ Client-Facing Communication — Represent GSC professionally while interacting with founders, business owners, clients, vendors, agencies, prospects, and other external stakeholders. (if & when needed)

▸ Multi-Tasking — Manage multiple clients, projects, leads, vendors, and internal priorities simultaneously while maintaining accuracy and attention to detail.

▸ Problem Solving — Identify operational and business problems independently, research possible solutions, and present practical recommendations to the Founders.

▸ Commercial Thinking — Understand the business impact of activities and prioritise tasks that contribute towards client growth, revenue generation, efficiency, and business development.

▸ Proactive Working Style — Identify what needs attention without waiting for repeated instructions and proactively communicate opportunities, risks, and pending actions.

▸ Founder Support — Act as an extension of the Founders in managing follow-ups,

information, coordination, client actions, vendor activities, and business priorities.REQUIRED SKILLS & QUALIFICATIONS

▸ 2–3 years of experience in business operations, consulting, business development, client servicing, startup operations, management, marketing, or a similar generalist role.

▸ Bachelor's / Masters degree in Business Administration, Management, Marketing, Commerce,

Communications, or a related field.

▸ Excellent verbal and written communication skills - English, Marathi & Hindi, with the confidence to speak with founders, business owners, vendors, agencies, and prospective customers.

▸ Strong research and analytical abilities, with the ability to find relevant information quickly and convert it into actionable insights.

▸ Strong working knowledge of Google Sheets / Microsoft Excel and ability to maintain structured trackers and databases.

▸ Working knowledge of CRM platforms, preferably Zoho CRM and Clickup.

▸ Comfortable using AI tools such as ChatGPT, Claude, Gemini, and similar platforms for research, analysis, documentation, ideation, and productivity.

▸ Strong organisational skills and the ability to manage multiple projects and priorities simultaneously.

▸ Strong follow-up and coordination skills.

▸ Ability to independently handle assignments and work with minimal supervision.

▸ Willingness to make business development calls and communicate directly with prospects.

▸ Comfortable working in a fast-paced consulting/startup environment with changing priorities.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: Hybrid remote in Pune, Maharashtra 411045

📌 Generalist — Business, Client & Growth Operations (Pune)
🏢 Growth Sage Consultancy
📍 Pune

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