Our client is looking for an experienced General Manager – Operations to lead large-scale GIS, Annotation & Labeling, Utility, and Mapping operations.

Key Responsibilities

- Lead end-to-end GIS and Annotation & Labeling operations, including planning, resource allocation, delivery, quality, and budgets.
- Manage large, diverse teams and drive operational excellence, productivity, and continuous improvement.
- Build and maintain strong relationships with international clients and senior stakeholders.
- Understand client requirements and ensure delivery meets quality, timelines, and business expectations.
- Drive adoption of current GIS technologies, tools, and operational best practices.
- Collaborate with cross-functional teams to deliver strategic business initiatives.
- Mentor leadership teams and build a culture of innovation, agility, and continuous improvement.
- Represent the organization in leadership meetings, client discussions, conferences,



and industry events.

Requirements

- 18 years of overall experience, with 10 years in Operations Management.
- Strong experience in GIS / Annotation & Labeling / Utility / Mapping / Engineering Services.
- Strong understanding of the Utility and Mapping ecosystem, client dynamics, and competitive landscape.
- Proven experience managing large teams and complex operations.
- Solid customer relationship management skills at mid-to-executive levels.
- Experience working with Tier-1 GIS, Utility, Mapping, or Engineering Services clients.
- Strong stakeholder management and international client-facing experience.
- PMP / PRINCE2 / equivalent Project Management certification preferred/required.
- Familiarity with project management tools such as MS Project, Jira, etc.

📌 General Manager – Operations (Dehradun)
🏢 Talentmatics
📍 Dehradun