General Manager (GM – Hospital Administration & Operations), Nursing Superintendent (NS), Biomedical Engineer (BM), HR Manager, Manager on Duty (MOD), Purchase Manager

General Manager (GM – Hospital Administration & Operations), Nursing Superintendent (NS), Biomedical Engineer (BM), HR Manager, Manager on Duty (MOD), Purchase Manager

24 Sep
|
Techno India Group
|
Kolkata

24 Sep

Techno India Group

Kolkata

About Us

Welcome to a new era of healthcare delivery in Eastern India. Located in the heart of Salt Lake, Kolkata (700106), our 100-bedded modern multispecialty facility is the flagship hospital under the aegis of Techno India Group . Built on a vibrant start-up mindset—agile, innovation-driven, and deeply compassionate—we are setting a new benchmark for patient-centric care.

We are transforming conventional hospital operations by integrating cutting-edge medical technology, smart clinical workflows, and seamless hospitality. Backed by the rich legacy and trust of Techno India Group, this tertiary care facility is designed as a lean, high-efficiency, and tech-enabled setup dedicated to making world-class clinical excellence accessible and transparent.

Why Join Us?

- Start-Up Agility with Group Backing: Experience the fast-paced, innovative culture of a start-up supported by the strong legacy of Techno India Group.
- Up-to-date Infrastructure: Work with state-of-the-art diagnostic, critical care, and surgical technologies designed for superior clinical outcomes.
- Rapid Career Growth: Gain high-impact ownership, direct leadership visibility, and accelerated career trajectory as part of a flagship project.
- Clinical Excellence & Safety: Be part of a purpose-driven clinical and administrative team committed to empathy, safety, and NABH-focused accreditation standards.

Job Descriptions & Eligibility Criteria 1. General Manager – Hospital Administration & Operations

- Key Responsibilities:
- Strategic Operational Leadership: Direct overall hospital administrative and non-clinical operational workflows across IPD, OPD, Emergency, ICU, Diagnostics, and Daycare units.
- Quality & Accreditation: Enforce compliance with NABH and statutory standards. Drive clinical quality indicators, infection control, and audit readiness.
- P&L; & Financial Efficiency: Oversee budgeting, cost-control strategies, Revenue Cycle Management (RCM), and OPEX optimization.
- Patient Experience: Establish guest relation standards, reduce ALOS, minimize turnaround times (TAT), and maintain high NPS.
- Inter-Departmental Coordination: Act as strategic liaison between clinical consultants, nursing leaders, administrative heads, biomedical engineering, TPA, and IT/HIS teams.
- Statutory Compliance: Ensure adherence to municipal laws, fire safety norms, Pollution Control Board (PCB) regulations, CEA, and Bio-Medical Waste Management.
- Emergency Preparedness: Formulate and execute robust Code Red, Code Blue, and disaster management protocols.
- Qualifications & Experience:
- Education: Full-time MBA in Hospital Management/Healthcare Administration or MHA from a premier institute.
- Experience: 7–10 years of progressive leadership experience in hospital operations within a corporate or multispecialty hospital (100+ beds). Proven NABH audit track record.
- Key Skills: Operations Management, NABH Quality Frameworks, Healthcare Financial Acumen, Crisis Leadership, Vendor & Regulatory Management.
- Age Limit: 44–55 years
- Gender Eligibility: Male & Female

2. Nursing Superintendent (NS) (We strongly encourage female candidates to apply for this position)

- Key Responsibilities:




- Nursing Governance: Provide executive leadership for nursing services across Critical Care (ICU/CCU/NICU), OT, ER, Wards, and OPD.
- Clinical Quality & Safety: Ensure 100% compliance with NABH nursing standards, medication safety, IPSG goals, and HAI prevention.
- Manpower Planning: Calculate nurse-to-patient ratios, optimize duty rosters, manage shift handovers, and minimize burnout.
- Training & Development: Lead Continuous Nursing Education (CNE) programs, BLS/ACLS training, and competency evaluations.
- Quality Audits & Incident Management: Conduct regular clinical rounds; investigate incidents using Root Cause Analysis (RCA) and CAPA.
- Qualifications & Experience:
- Education: B.Sc Nursing / M.Sc Nursing / GNM with active State Nursing Council registration.
- Experience: Minimum 15 years of nursing experience with 5–7 years in a senior leadership role (ANS / DNS / NS) in a recognized tertiary care hospital.
- Key Skills: NABH Nursing Standards, Clinical Auditing, Workforce Optimization, Critical Care Oversight.
- Age Limit: 50–60 years
- Gender Eligibility: Female

3. Biomedical Engineer (We strongly encourage female candidates to apply for this position)

- Key Responsibilities:
- Equipment Lifecycle Management: Oversee installation, testing, commissioning, maintenance, and decommissioning of medical equipment across OT, ICU, Radiology, Cath Lab, and Wards.
- Preventive & Corrective Maintenance: Establish PPM schedules, electrical safety checks, and rapid breakdown resolutions to maintain >98% uptime.
- Calibration & QA: Conduct timely calibration and quality control checks for life-support devices per NABH and AERB norms.
- Vendor & Contract Management: Manage AMC/CMC contracts, spare parts inventory, and coordinate with OEMs/vendors.
- Training & Safety: Train clinical staff on safe equipment operations and enforce AERB radiation safety protocols.
- Qualifications & Experience:
- Education: B.Tech / B.E. in Biomedical Engineering from a recognized university.
- Experience: 2–5 years of hands-on biomedical operational experience in a multispecialty corporate hospital. Calibration experience with ICU/OT equipment required.
- Key Skills: Medical Device Calibration, PPM Management, AERB/NABH Compliance, OEM Negotiation.
- Age Limit: 25–30 years
- Gender Eligibility: Female

4. HR Manager / HR Officer / HR Executive (We strongly encourage female candidates to apply for this position)

- Key Responsibilities:
- Talent Acquisition: Lead full-cycle recruitment for clinical (Doctors, Consultants, RMOs), non-clinical, nursing, and administrative roles.
- Credentialing & Privileging: Execute credentialing, background checks, registration verifications, and privileging documentation per NABH standards.
- Statutory Compliance:



Ensure strict compliance with Shops & Establishments Act, PF, ESIC, Contract Labor Act, Minimum Wages Act, Maternity Benefit Act, and POSH.
- Employee Lifecycle: Oversee onboarding, induction, attendance/shift-payroll reconciliation, KRA/KPI performance appraisals, and exit management.
- Engagement & Relations: Manage soft-skills training, grievance handling, and disciplinary proceedings to maintain positive workplace culture.
- Qualifications & Experience:
- Education: MBA / PGDM in Human Resources or Personnel Management.
- Experience: 7–10 years of core HR experience in a reputed hospital setup with NABH HR compliance exposure.
- Key Skills: Healthcare Recruitment, NABH Credentialing, Labor Law Compliance, HRIS & Payroll, Employee Engagement.
- Age Limit: 30–45 years
- Gender Eligibility: Female

5. Manager on Duty (MOD) (We strongly encourage female candidates to apply for this position)

- Key Responsibilities:
- Shift Operational Command: Represent executive management during assigned shifts to ensure seamless administrative and operational functioning across all hospital units.
- Crisis & Incident Management: Serve as primary point of escalation for real-time operational bottlenecks, VIP visits, clinical emergencies, and MLC cases.
- Patient Flow: Conduct rounds across ER, IPD, OPD, ICU, and Billing to optimize admission/discharge timelines and bed turnaround.
- Service Recovery: Resolve patient grievances and service delays promptly on the spot.
- Cross-Functional Coordination: Synchronize Front Office, Security, Housekeeping, Transport, Billing, TPA, F&B;, and Nursing teams.
- Qualifications & Experience:
- Education: BHM, MHA, or MBA in Hospital Management.
- Experience: 5–7 years of duty management experience in premium healthcare setups or luxury hospitality environments.
- Key Skills: Real-Time Escalation Management, Service Recovery, Hospital Operations, Shift Leadership.
- Age Limit: 35–45 years
- Gender Eligibility: Female

6. Purchase Manager

- Key Responsibilities:
- Strategic Procurement: Manage procurement of surgical consumables, implants, pharmaceuticals, capital equipment, medical gases, and administrative assets.
- Vendor Management: Onboard suppliers, negotiate rate contracts, credit terms, volume discounts, and delivery SLAs.
- Inventory Control: Implement EOQ, reorder levels, safety stocks, and FIFO/expiry tracking to eliminate waste and stockouts.
- Departmental Alignment: Work closely with clinical heads, OT teams, biomedical engineers, and finance to execute monthly budgets.
- Procurement Compliance: Maintain audit trails, PO generations, vendor quotations, gate passes, and inventory reconciliations per NABH norms.
- Qualifications & Experience:
- Education: Graduate in any discipline (Diploma/Degree in Materials Management, Supply Chain, or Logistics preferred).
- Experience: 7–10 years of core healthcare procurement and supply chain experience in a multispecialty hospital.
- Key Skills: Healthcare Supply Chain, Strategic Sourcing, Rate Contracts, Inventory Control (FIFO/ABC Analysis), ERP/HIS Systems.
- Age Limit: 35–50 years
- Gender Eligibility: Male

📌 General Manager (GM – Hospital Administration & Operations), Nursing Superintendent (NS), Biomedical Engineer (BM), HR Manager, Manager on Duty (MOD), Purchase Manager
🏢 Techno India Group
📍 Kolkata

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