- Welcoming guests and creating a friendly first impression.

- Check-in and check-out — registering guests, assigning rooms, collecting required information, and handling departures.

- Reservations — making, modifying, and confirming room bookings.

- Guest assistance — answering questions about the hotel, local attractions, transportation, restaurants, and services.

- Handling calls and messages — answering telephone calls, emails, and guest inquiries.

- Payments and billing — preparing bills, accepting payments, and handling basic billing questions.

- Handling complaints — listening to guest concerns and coordinating with the appropriate department to resolve them.

- Coordination with other departments — working with housekeeping, room service, maintenance, security, and management.

- Maintaining records — updating guest information and maintaining front-office records.

- Upselling hotel services — informing guests about room upgrades, restaurants, spa services, or other facilities when appropriate.

Pay: ₹9,000.00 - ₹15,000.00 per month

Perks

- Food provided

- Provident Fund

Work Location: In person

📌 Front Office Receptionist (Puri)
🏢 SHREE Hotel
📍 Puri