: Front Office Executive Company: PNB MetLife India Insurance Co. Ltd.

Role/Position: Front Office Executive / Front Desk Coordinator Department: Administration / Branch Operations Employment Type: Full-Time ## Role SummaryPNB MetLife is seeking a vibrant, organized, and customer-focused Front Office Executive to serve as the face of the branch. In this role, you will manage front-desk operations, welcome visitors, coordinate internal and external communications, and deliver seamless administrative support to maintain a professional, productive, and welcoming branch environment. ## Key ResponsibilitiesFront Desk Management: Greet and welcome clients, policyholders, partners, and corporate visitors warmly, directing them to the appropriate personnel. Call & Mail Handling: Manage incoming and outgoing phone calls, emails, and courier correspondence professionally, routing messages accurately.

Visitor & Security Logging: Maintain digital/physical visitor logs, issue entry passes, and ensure adherence to branch security protocols.

Administrative Support: Assist the branch team with daily office administration, filing, documentation,



and inventory tracking of office supplies.

Internal Coordination: Act as a bridge between visiting customers, sales teams, and internal operational departments to resolve basic service requests.

Report Generation: Prepare daily/weekly front office logs, visitor statistics, and basic operational reports using MS Office. ## Candidate RequirementsEducation: Graduate or 12th Pass from a recognized board/university.

Experience: 0 to 2 years of experience in front office management, reception, customer service, or corporate administration (insurance/banking sector background is a strong plus). Freshers with strong communication skills are welcome to apply.

Skills Required: Excellent verbal and written communication skills (fluency in local language and English). Good working knowledge of computers and MS Office (MS Word, Excel, Outlook). Pleasant, professional demeanor with a customer-first attitude. Strong organizational skills, multi-tasking abilities, and attention to detail.

📌 Front Office Executive (Kolkata)
🏢 Pnb Metlife India Insurance Company
📍 Kolkata