We are looking for a well-presented, confident, and professional Front Office Executive to manage the reception area, handle visitors and calls, coordinate basic administrative activities, and provide excellent support to customers and internal teams.
Key Responsibilities:
- Manage the front desk and reception area professionally.
- Welcome and assist visitors, customers, and business associates.
- Handle incoming and outgoing telephone calls.
- Respond to customer enquiries through phone, WhatsApp, and other communication channels.
- Maintain visitor records and front-office documentation.
- Receive and distribute courier, parcels, and company correspondence.
- Coordinate appointments and meetings.
- Coordinate with different departments for day-to-day requirements.
- Assist management and HR with basic administrative activities when required.
- Maintain a clean, organized, and skilled reception area.
- Handle customer enquiries and direct them to the appropriate department.
- Perform other front-office and administrative duties assigned by management.