Front Desk Executive

Role Overview:

The Guest Services Executive is responsible for delivering a high-quality front desk and client experience. This role ensures smooth day-to-day operations at the site by maintaining excellent communication, managing front desk activities, and supporting overall facility upkeep.

Key Responsibilities:

1. Guest Services &
- Client Experience

- Greet all clients and visitors in a warm, courteous, and professional manner

- Ensure guests feel welcomed, comfortable, and attended to at all times

- Address client queries promptly and escalate concerns when necessary.

1. Communication

- Maintain clear and professional communication with clients, vendors, and internal teams

- Coordinate effectively with different departments to ensure seamless service delivery

- Provide timely updates and information to the Site Manager

1. Front Desk Operations

- Manage front desk activities including visitor handling, registrations, and inquiries

- Ensure smooth check-in and check-out processes (if applicable)

- Maintain records, logs, and documentation as required

1.



Operational Support

- Assist the LH Site Manager in daily operational checks across:

- Food &
- Beverage services

- Front desk operations

- Cleanliness and hygiene standards

- Maintenance and upkeep of lobby and common areas

- Ensure all areas meet organizational standards and are well-maintained

Skills &

- Competencies:

- Solid interpersonal and communication skills

- Customer-focused approach with a positive attitude

- Good organizational and multitasking abilities

- Attention to detail and problem-solving mindset

Qualifications &

- Experience:

- Graduate in any discipline (preferred)

- 2-6 years of experience in guest services, hospitality, or front desk operations

- Prior experience in facility management or corporate environments is a plus

Key Attributes:

- Professional appearance and demeanor

- Proactive and service-oriented mindset

- Ability to work in a fast-paced environment.

📌 Front Office Executive (Bengaluru)
🏢 Lodha
📍 Bengaluru