Years of experience: 1-3 years of experience in customer support, hospitality, or a similar role will be an advantage
Salary: 2.5-3 LPA
Roles & Responsibilities:
- Welcome and assist members / visitors in a courteous and professional manner.
- Respond to phone calls, emails, and in-person inquiries regarding club services, membership plans, class schedules, and events.
- Address and resolve customer concerns promptly and efficiently.
- Keep members informed about upcoming events, promotions, and current services, and distribute promotional materials and club information.
- Assist in creating and updating content for newsletters, social media, and other club communications.
- Assist in club events for planning, preparation, coordination, successful execution and feedback etc.
- Monitor and ensure the club’s quality in terms of aesthetics, look feel-smell, cleanliness and orderliness.
📌 Front Office Executive (India)
🏢 Ileseum Clubs
📍 India
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