We are a premier 3-star boutique hotel-Metropole located in the heart of South Kolkata at Sarat Bose Road . We pride ourselves on delivering exceptional hospitality and a warm, welcoming experience to our business and leisure guests. We are currently seeking a polished, dynamic, and guest-oriented Front Office Executive / Associate to join our team.
Key Responsibilities: Guest Relations: Manage smooth check-in and check-out procedures while ensuring a warm welcome. Reservations & Billing: Handle walk-in, telephonic, and online reservations, and manage accurate guest billing. Query Resolution: Address guest inquiries, requests, and complaints promptly and professionally.
Coordination: Maintain seamless communication with Housekeeping and Food & Beverage teams to ensure room readiness. Requirements: Education:
Degree/Diploma in Hospitality or Hotel Management is preferred. Experience: 1–3 years of Front Office experience in a 3-star or upscale property.
Freshers with exceptional skills may be considered. Skills: Proficient in Hotel Property Management Systems (PMS) like IDS, Opera, or similar. Communication: Flawless communication in English and Hindi; knowledge of Bengali is a strong plus.
Attributes: Groomed appearance, pleasant personality, and a strong problem-solving mindset. Ready to work in rotational shifts. What We Offer: Competitive salary matching industry standards.
A professional and growth-oriented work setting. Best regards
📌 Front Office Executive cum Admin (Kolkata)
🏢 JobTrade
📍 Kolkata
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