Company Description Clinic Dermatech is India’s first technology-based chain of cosmetic dermatology clinics, offering innovative, personalized aesthetic solutions. Established in 2006, the organization focuses on advanced skin, hair, and body treatments, including laser hair reduction, body shaping, anti-aging, skin care, hair restoration, and aesthetic surgeries. Services are delivered by experienced doctors and trained practitioners mentored by international experts, using state-of-the-art aesthetic technology.

The company is committed to ethical, effective, and customer-centric care, moving beyond a “one size fits all” approach to create tailored treatment experiences.

Clinic

Dermatech continues to evolve with current technologies and treatments, aiming to provide award-winning, confidence-building results for clients.

Role Description The Front Office Coordinator is a full-time, on-site role based at Clinic Dermatech’s clinic in New Delhi. This role is responsible for greeting clients, managing the reception area, and ensuring a welcoming, professional environment. Daily responsibilities include handling incoming calls, assisting with inquiries, managing appointment scheduling, and coordinating client check-in and check-out processes.

The Front Office

Coordinator maintains client records, supports basic office administration tasks,



and liaises with clinical staff to ensure smooth service delivery. This role also involves addressing customer concerns, providing information about services, and supporting front-desk operations to maintain high standards of customer satisfaction.

Qualifications

- Candidates should possess strong Customer Service skills to ensure a positive and professional experience for every client.

- Candidates should possess effective Phone Etiquette skills to manage incoming calls, inquiries, and follow-ups clearly and courteously.

- Candidates should possess proficient Appointment Scheduling skills to manage bookings, rescheduling, and coordination with clinical staff.

- Candidates should possess Office Administration and Receptionist Duties skills to handle front desk operations, documentation, and basic administrative support.

- Strong communication and interpersonal skills, with a professional appearance and demeanor.

- Ability to manage multiple tasks, prioritize workload, and maintain attention to detail in a fast-paced clinic environment.

- Comfort with using computers and clinic management or scheduling software; basic MS Office skills are preferred.

- Previous experience in a clinic, hospital, spa, or customer-facing service environment is an advantage.

- High school diploma or equivalent required; additional training in hospitality

📌 Front Office Coordinator (New Delhi)
🏢 Clinic Dermatech
📍 New Delhi