- Manage the reception area and ensure a warm and qualified experience for employees, clients, candidates and visitors
- Manage visitor registration, office access, attendance tracking, manage notifications and visitor records
- Handle incoming calls, messages, mail, couriers and packages and ensure they are directed appropriately
- Serve as the first point of contact for day-to-day office queries and support new joiners and visiting clients
Meeting Rooms & Office Services
- Ensure meeting rooms, reception and common areas are clean, well maintained and ready for use
- Coordinate meeting requirements including stationery, refreshments and other hosting needs
- Work closely with housekeeping, pantry, security and building management to maintain office service standards
- Monitor office supplies and consumables and coordinate replenishment as required
- Proactively identify and resolve day-to-day issues impacting the employee or visitor experience
Admin Support
- Support the Office Services team with day-to-day administration, trackers, records and office-related coordination
- Coordinate with HR, IT, vendors and other teams on office requirements and employee updates
- Support office events, employee engagement activities, internal meetings and other office initiatives
- Follow office security, safety and access protocols and support fire drills and emergency procedures
- Escalate facility, security or service-related issues to the relevant teams and follow through to closure