Job Title: Front Desk Executive

Department: Front Office / Administration

Location: Vedansh Superspeciality Hospital & Heart Centre

Reporting To: Hospital Administrator / Front Office Incharge

Job Summary:

We are looking for a responsible and smart Front Desk Executive who can handle patient registration, OPD/IPD billing, discharge process, and front office coordination smoothly. The candidate should be confident, polite, and able to manage patients and attendants in a skilled manner. Hospital experience will be preferred, but a quick learner with a sharp mind and adaptable nature can also be considered.

Roles & Responsibilities:

- Attend and guide patients and visitors at the reception in a polite and professional way.
- Register OPD and IPD patients in the system and manage appointment scheduling.
- Prepare and handle OPD and IPD billing accurately.
- Collect payments (cash/online) and issue proper receipts.
- Coordinate with doctors, nursing staff, and other departments for smooth patient flow.
- Prepare and draft discharge summaries as per doctor’s instructions.
- Complete discharge billing and documentation without delay.




- Answer phone calls and handle patient inquiries properly.
- Maintain proper records in the hospital software.
- Ensure the reception area is organized and welcoming.
- Maintain confidentiality of patient records and hospital information.
- Handle patient concerns calmly and inform the reporting authority if needed.

Qualification & Experience:

- Graduate in any stream (Hospital Administration preferred).
- 1–2 years of experience in hospital/front office preferred.
- Fresher can also apply if smart, confident, and willing to learn quickly.
- Basic knowledge of MS Office and hospital software.

Required Skills:

- Good communication skills.
- Pleasant personality and positive attitude.
- Sharp-minded and adaptable.
- Ability to handle pressure during busy OPD/IPD hours.
- Basic understanding of billing and hospital process.

Working Hours: Rotational shifts as per hospital policy (including Sundays/holidays if required).

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk (Dadri)
🏢 Vedansh Group Of Hospitals
📍 Dadri