- Welcome and assist pet parents/clients visiting the hospital.
- Handle incoming calls, WhatsApp queries, and general client enquiries.
- Schedule and manage appointments as per doctor availability.
- Coordinate with doctors, technicians, and other hospital teams regarding
- Prepare accurate invoices for consultations, diagnostics, medicines, procedures, and other services.
- Process cash, card, UPI, and other payment modes.
- Handle billing-related queries and resolve discrepancies in coordination with the concerned team.
Preferred candidate profile
- Graduate /Pursuing in any discipline.
- 1-3 years of experience in reception, front desk, billing, hospital, clinic, or customer service roles.
- Experience in a hospital/clinic or veterinary setup will be an added advantage.
📌 Front Desk Receptionist (Lucknow)
🏢 Maxpetz Lucknow
📍 Lucknow
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