Role Description

· Greet, check-in, respond to requests and settle accounts while providing exceptional service

· Take initiative to add a personalized experience

· Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

· Doing reservations, cancellation and modification of bookings of hotel rooms

· Guiding guests about hotel amenities, local areas and direction

· Smooth check-in and check-out of guests from the hotels in the USA using the virtual front desk

· Communicating and collaborating with the local hotel team and participating in the smooth overall operation of the hotel

Skills and Experience required

· Experience in the hospitality industry is plus point or else any other industry is fine

· Service focused personality is essential





· Fluency in English, both verbal and written

· Strong customer service skills, such as empathy, listening skill, problem-solving skill

· Excellent verbal and written communication skills

· Organizational and time management abilities

· Should be comfortable for rotational shifts

· Freshers can apply

Job Timings

- We work in 3 shifts i.e Morning, Evening, and Night which will be rotational

Job Types: Full-time, Fresher Pay: Up to ₹30,000.00 per month

Perks

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Front Desk Receptionist (Athwalines)
🏢 Kiosist
📍 Athwalines