Key Responsibilities

- Welcome and assist guests in a courteous and professional manner.

- Handle guest check-in and check-out procedures efficiently.

- Manage room reservations, bookings, and guest inquiries.

- Operate the IDS Hotel Management Software for reservations, billing, and front office operations.

- Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.

- Handle guest requests, complaints, and feedback promptly.

- Maintain accurate guest records and prepare daily front office reports.

- Ensure compliance with hotel policies and service standards.

Requirements

- Bachelor's degree or Diploma in Hotel Management or a related field.

- Minimum 1–2 years of experience in a hotel front office.

- Working knowledge of IDS Hotel Management Software is mandatory.





- Excellent communication and interpersonal skills.

- Proficiency in MS Office and email correspondence.

- Ability to work in rotational shifts, including weekends and holidays.

- Robust customer service orientation and problem-solving skills.

What We Offer

- Competitive salary.

- Food and accommodation (if applicable).

- Professional work environment.

- Opportunities for career growth and development.

Join our team and be a part of delivering exceptional hospitality experiences!

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

- Food provided

Work Location: In person

📌 Front Desk Receptionist (Painkulam)
🏢 Ecogardens Resort Cheruthuruthy, Thrissur
📍 Painkulam