Assist in maintaining good relationships with clients and ensuring a positive client experience.

- Communicate with clients regularly and provide timely updates on project progress.
- Understand client concerns and coordinate with the concerned teams for quick resolution.
- Follow up with clients to ensure their issues and requests are properly addressed.
- Collect client feedback and share it with the concerned teams for improvement.
- Support the client onboarding process and ensure a smooth experience.
- Maintain regular communication with clients throughout the project journey.

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Identify opportunities to introduce relevant products or services to existing clients.

- Assist in client engagement activities, events, and other initiatives.
- Maintain proper records of client conversations, feedback, complaints, and resolutions.
- Support the preparation of basic reports related to client satisfaction and feedback.
- Handle client concerns professionally and escalate important issues to the manager.
- Coordinate with Sales, Design,



Project, and other internal teams for smooth client handling.
- Proactively identify potential client concerns and help resolve them before they become major issues.
- Learn and follow company processes and continuously work on improving the client experience.

Skills & Requirements
- Fresh graduates from any relevant degree are welcome to apply.
- Positive communication and interpersonal skills.
- Friendly, positive, and customer-focused attitude.
- Good listening and problem-solving skills.
- Ability to understand client requirements and respond professionally.
- Good follow-up and coordination skills.
- Basic knowledge of MS Office, Google Workspace, or similar tools.
- Good organizational skills and attention to detail.
- Willingness to learn and adapt to new processes and software.
- Ability to work independently and as part of a team.

📌 Front Desk Executive (Bengaluru)
🏢 YoHo designs
📍 Bengaluru