Front Desk Manager

Company: BeatBox Fitness

Position: Front Desk Manager

Experience: 0–5 Years

Locations:

- Kokapet, Hyderabad
- Electronic City, Bengaluru

Employment Type: Full-Time

Work Mode: Onsite

Candidate Preference: Open to All Candidates

About BeatBox Fitness

BeatBox Fitness is a modern, high-energy fitness studio offering a unique combination of boxing, strength training, functional workouts, and an engaging studio experience.

We are looking for energetic and customer-focused Front Desk Managers to join our teams at Kokapet, Hyderabad and Electronic City, Bengaluru.

Job Summary The Front Desk Manager will be responsible for managing day-to-day front desk operations, welcoming members and prospects, handling customer inquiries, coordinating trial sessions and memberships, supporting sales activities, and ensuring a smooth and qualified experience for every visitor.

Candidates with 0–5 years of experience can apply. Freshers with excellent communication skills, confidence, and a customer-friendly attitude are also encouraged to apply.

Key Responsibilities

- Welcome members, guests, and prospective customers in a friendly and professional manner.
- Manage daily front desk and reception activities.
- Handle walk-in inquiries, calls, WhatsApp messages, and customer queries.
- Explain BeatBox Fitness programs, membership plans, trial sessions, and available offers.
- Follow up with leads and assist in converting inquiries into memberships.
- Schedule trial sessions, fitness classes, consultations, and appointments.
- Manage member registrations, renewals, payments, and basic documentation.




- Maintain accurate customer and lead information in the CRM or internal system.
- Coordinate with fitness trainers, sales staff, and studio management.
- Track member attendance and follow up with inactive or potential members.
- Handle customer concerns and provide timely solutions.
- Support studio events, promotional activities, and member-engagement initiatives.
- Maintain a clean, skilled, and welcoming front desk area.
- Prepare daily reports related to walk-ins, leads, follow-ups, memberships, and collections.
- Assist with opening and closing procedures as required.

Required Skills

- 0–5 years of experience in Front Desk, Customer Service, Sales, Hospitality, Fitness, Reception, or Administration.
- Freshers with strong communication skills are welcome.
- Excellent verbal communication and interpersonal skills.
- Friendly, confident, presentable, and customer-oriented personality.
- Basic computer knowledge, including Excel and CRM usage.
- Strong follow-up and organizational skills.
- Ability to multitask in a fast-paced environment.
- Comfortable interacting with customers and explaining membership plans.
- Willingness to work flexible shifts and weekends as per studio requirements.
- Interest in fitness and wellness will be an added advantage.

Who Can Apply

- Freshers and experienced candidates with 0–5 years of experience
- Male and Female candidates
- Candidates with good communication and customer-handling skills
- Candidates comfortable working onsite
- Immediate joiners will be preferred

Job Locations BeatBox Fitness – Kokapet, Hyderabad

BeatBox Fitness – Electronic City, Bengaluru

Experience: 0–5 Years

Job Type: Full-Time

Work Mode: Onsite

📌 Front Desk Manager (Bengaluru)
🏢 BeatBox Fitness
📍 Bengaluru