8 to 12 years of hands-on experience in enterprise middleware administration.

- Strong expertise in ForgeRock IAM.

Preferred Skills

- Strong hands-on experience in ForgeRock AM, IDM, and IG administration.
- Valuable understanding of IAM concepts including authentication, authorization, federation, identity lifecycle management, access control, and directory integration.
- Experience with SSO protocols and standards such as OAuth2, OpenID Connect, SAML, LDAP, and REST APIs.
- Knowledge of ForgeRock AM concepts such as realms, authentication trees, journeys, policies, agents, applications, sessions, tokens, and identity stores.
- Knowledge of ForgeRock IDM concepts such as managed objects, mappings, connectors, reconciliation, synchronization, workflows, roles, policies, and provisioning.
- Knowledge of ForgeRock IG concepts such as routes, filters, handlers, reverse proxy, request transformation, access enforcement, and secure application gateway patterns.
- Experience integrating ForgeRock with LDAP, Active Directory, web applications, APIs, load balancers, web servers, and reverse proxies.
- Strong troubleshooting skills for authentication issues, federation errors, certificate problems, user provisioning failures, synchronization errors, and access policy failures.
- Understanding of SSL/TLS, certificates, keystores, truststores, HTTP headers, cookies, sessions, tokens, and secure communication flows.
- Familiarity with Linux/Unix commands, shell scripting, log analysis, application server basics, and middleware integration.
- Experience working in production support environments with ITIL processes such as Incident, Problem, Change,



and Request Management.
- Good documentation, communication, stakeholder coordination, and operational governance skills.

ForgeRock Access Management (AM)

- ForgeRock AM is used for centralized authentication, authorization, federation, Single Sign-On, session management, and policy enforcement.
- Responsibilities include configuring realms, authentication trees, journeys, identity stores, OAuth2/OIDC clients, SAML federation, policies, agents, and session settings.
- AM administrators should be able to troubleshoot login failures, SSO issues, token problems, federation errors, policy evaluation failures, and integration issues with applications and directories.

ForgeRock Identity Management (IDM)

- ForgeRock IDM is used for identity lifecycle management, user provisioning, reconciliation, synchronization, workflow automation, and integration with target systems.
- Responsibilities include managing managed objects, mappings, connectors, sync jobs, reconciliation schedules, roles, policies, and provisioning workflows.
- IDM administrators should be able to troubleshoot provisioning failures, reconciliation mismatches, connector issues, password synchronization problems, and account lifecycle issues.

ForgeRock Identity Gateway (IG)





- ForgeRock IG is used as a secure identity gateway and reverse proxy to protect applications, APIs, and services.
- Responsibilities include configuring routes, filters, handlers, request/response transformation, authentication enforcement, authorization checks, and integration with ForgeRock AM.
- IG administrators should be able to troubleshoot route failures, backend connectivity issues, header/cookie problems, access enforcement issues, certificate errors, and application integration failures.

ITIL & Operations

- Working knowledge of ITIL processes including Incident, Problem, Change, and Request Management.
- Experience in SLA-driven support environments, production support, and on-call rotations.
- Documentation and Configuration Management Database (CMDB) updates.

Troubleshooting & Problem Management

- Strong skills in troubleshooting middleware stack issues such as application failures, memory leaks, thread contention, server crashes, slow response, connectivity, and integration problems.
- Root cause analysis and implementation of preventive measures.

Nice to Have

- Knowledge of WebSphere Application Server and WebLogic Server administration, deployment, troubleshooting, and middleware integration.

About US

Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and excellence.

📌 ForgeRock Identity & Access Management (Chennai)
🏢 Trigent Software
📍 Chennai