- Manage customer receivables and outstanding balances on a regular basis.
- Track customer outstanding invoices and ensure timely collection as per agreed credit terms.
- Coordinate with the Billing and Operations teams for accurate and timely invoice generation.
- Ensure invoices are submitted to customers along with all required supporting documents.
- Follow up with customers through email, calls and regular communication for payment realization.
- Prepare and maintain customer-wise ageing reports and collection trackers.
- Monitor overdue invoices and escalate delayed payments to the Finance Manager.
- Perform customer account reconciliation and resolve discrepancies related to invoices, payments, credit notes and deductions.
- Coordinate with Commercial, Operations and Billing teams to resolve customer queries and billing disputes.
- Verify customer payment receipts and ensure proper accounting and allocation.
- Maintain accurate records of invoices, collections, outstanding balances and customer communications.
- Support preparation of MIS reports, collection reports, ageing analysis and cash-flow projections.
- Monitor customer credit limits and payment terms and highlight potential collection risks.
- Coordinate with internal stakeholders to ensure timely closure of POD, service confirmation, work orders, purchase orders and other billing documents, wherever applicable.
- Maintain robust professional relationships with customers to facilitate smooth payment processing.
- Support month-end and year-end accounts receivable closing activities.
- Ensure compliance with company policies and finance procedures related to receivables and collections.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits
- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund