Job Summary
Job Title - Finance - Cash Cycle Management - Contributor 2 - Collection Solution Line - ABS. Position type - Full Time.
Work Location - Noida.
Required education and certifications critical for the role - Graduate (BCOM/BBA), or a related field, or equivalent years of industry experience. Required years of experience - 0-2 years of Order to Cash experience from international organizations. Process knowledge for Collections/Cash Applications, reconciliations and suspense research, or related accounting/finance experience.
Understanding of SLA, KPI governance. Demonstrated ability to analyze and resolve complex accounts receivable issues. Competent with accounts receivable systems and Microsoft Office tools. Excellent communication and interpersonal skills, with the ability to build effective relationships across teams and with external partners.
Self-motivated, results-driven, and detail-oriented, with a demonstrated commitment to data integrity.
Preferred Experience: Experience working within the financial services/insurance industry. Familiarity with carrier disbursement processes and insurance accounting practices. Knowledge of ERP and financial management systems (such as Workday, SAP, Oracle, Appian or similar platforms).
Experience with process improvement and data quality initiatives.
Responsibilities
- Download and review the aging of the assigned portfolio, and list of customers they are responsible for
- Based on criticality, strategize the portfolio to collect maximum cash
- Skip-trace the contact details to reach the right party and perform collection attempts.
- Reach out to customers over email or call, as appropriate, to understand the reasons for delinquency.
- Required to send monthly/weekly statements of accounts and invoice copies, as requested.
- Understand issues or reasons for non-payment and provide service to customers to resolve open issues.
- Work with Billing Coordinators to resolve aged balance or for exceptional customers.
- Prepare and send dunning letters to the highly delinquent customers.
- Initiate refund requests and Remit to the remitter.
- Required to perform and/or support month-end reporting and bad-debt provisioning.
Requirements
- Graduate (BCOM/BBA), or a related field, or equivalent years of industry experience
- Required years of experience - 0-2 years of Order to Cash experience from international Organizations
- Process knowledge for Collections/Cash Applications, reconciliations and suspense research, or related accounting/finance experience
- Understanding of SLA, KPI governance
- Demonstrated ability to analyze and resolve complex accounts receivable issues
- Competent with accounts receivable systems and Microsoft office tools
- Excellent communication and interpersonal skills, with the ability to build effective relationships across teams and with external partners
- Self-motivated, results-driven, and detail-oriented, with a demonstrated commitment to data integrity
- Preferred Experience: Experience working within the financial services/insurance industry
- Familiarity with carrier disbursement processes and insurance accounting practices
- Knowledge of ERP and financial management systems (such as Workday, SAP, Oracle, Appian or similar platforms)
- Experience with process improvement and data quality initiatives
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Finance - Cash Cycle Management - Collection Professional (Noida)
🏢 Aon
📍 Noida