Industry Preference: Education / EdTech / Service Industry / Retail / Similar Collection Roles
We are looking for a Fee Collection Executive with prior experience in payment follow-ups and collections to manage student fee payments and ensure timely collection of outstanding dues.
Key Responsibilities
- Follow up with students and parents regarding pending course fees and installment payments.
- Maintain regular communication through calls and WhatsApp regarding payment due dates.
- Track outstanding payments and maintain accurate collection records.
- Coordinate with the academic and admission teams regarding student fee status.
- Handle payment-related queries and resolve basic concerns professionally.
- Maintain daily and monthly collection reports.
- Monitor payment commitments and ensure timely follow-up.
- Escalate long-pending or unresolved payment cases to the reporting manager.
- Maintain professional relationships with students and parents while ensuring collection targets are achieved.
Requirements
- 1–3 years of experience in collections, payment follow-up, fee collection, or similar roles.
- Candidates with experience in education/EdTech, schools, colleges, hospitals, retail, or service industries are preferred.
- Good communication and convincing skills.
- Strong follow-up and negotiation abilities.
- Basic knowledge of MS Excel/Google Sheets.
- Comfortable making regular calls and handling payment-related conversations.
- Target-oriented and persistent in follow-ups.
Key: Candidates with NBFC, loan recovery, credit card recovery, or banking collection backgrounds are not preferred. Pay: ₹15,000.00 - ₹25,000.00 per month