We are looking for a customer-focused and energetic F&B; Executive to join our Restro Bar team. The candidate will be responsible for ensuring smooth day-to-day restaurant operations, providing excellent guest service, coordinating with the kitchen and bar teams, and maintaining high standards of food and beverage service.
Key Responsibilities
- Welcome and assist guests in a professional and friendly manner.
- Take food and beverage orders accurately and efficiently.
- Coordinate with the kitchen and bar team to ensure timely order service.
- Monitor guest satisfaction and promptly handle customer requests or concerns.
- Maintain proper table setup, cleanliness, and overall restaurant presentation.
- Ensure food and beverage service follows the establishment's quality standards.
- Assist with billing, order checking, and payment procedures when required.
- Maintain knowledge of the food and beverage menu, including daily specials and promotions.
- Coordinate with team members during busy hours to ensure smooth operations.
- Follow hygiene, safety, and service standards at all times.
- Assist in stock monitoring and inform the supervisor about shortages when required.
- Support promotional activities and upselling of food and beverage items.
- Perform other duties assigned by the Restaurant/F&B; Manager.
Requirements
- Previous experience in a restaurant, bar, hotel, or hospitality environment is preferred.
- Positive communication and interpersonal skills.
- Customer-service-oriented attitude.
- Ability to work under pressure in a fast-paced environment.
- Basic knowledge of food and beverage service.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Good grooming and professional appearance.
Preferred Skills Customer Service | Food & Beverage Service | Order Taking | Upselling | Teamwork | Communication | POS/Billing | Restaurant Operations