Fashion Stylists/Consultants/Client Advisor for our Delhi-NCR stores and upcoming international trunk shows. This is a customer-facing role for individuals with excellent styling sense, luxury retail etiquette, and the ability to deliver high-quality customer experiences.
Key Responsibilities
Driving Sales:
- Actively work towards achieving individual and store sales targets
- Utilize effective sales techniques to maximize sales opportunities
- Engage with customers in a friendly and professional manner
- Understand customer needs and preferences to provide personalized product & styling recommendations
- Maintain thorough knowledge of all products and collections (including new arrivals & seasonal collections)
- Track and strive to improve key sales KPIs – AOV, UPT, Conversion Rates
Customer Experience:
- Greet and assist customers promptly and courteously upon arrival
- Guide customers throughout their shopping journey, from inquiry to final purchase
- Ensure fitting rooms are clean and ready
- Assist with try-ons, fit, and styling
- Maintain a welcoming store workplace with the right music, fragrance, and temperature
- Ensure a smooth and pleasant checkout and packaging experience, reflecting the brand’s luxury image
Product Feedback:
- Gather specific customer feedback and relay to store manager
- Stay updated on fashion trends and customer preferences to guide product recommendations
Visual Merchandising:
- Maintain visually appealing and organized product displays per VM guidelines
- Assist with window display updates to reflect collections and promotions
Inventory Management:
- Monitor and replenish stock levels on the shop floor
- Assist in receiving, ironing, and displaying new inventory
- Keep the stockroom organized for easy retrieval
Store Uniform & Grooming:
- Follow the brand’s uniform and grooming standards
- Maintain personal presentation that reflects the luxury positioning of AMPM
Team Collaboration:
- Collaborate with fellow stylists and share responsibility for store performance
- Attend regular training and team meetings on products, styling, and store policies