Key Responsibilities
- Provide personalized styling consultations and premium customer service to high-end clientele.
- Understand customer preferences, lifestyle needs, and fashion goals to recommend curated luxury wardrobe solutions.
- Drive sales through relationship-based selling, repeat business, and solid client retention strategies.
- Build and manage a loyal client portfolio including VIP and premium customers.
- Maintain deep product knowledge of luxury collections, seasonal launches, designers, fabrics, craftsmanship, and brand storytelling.
- Support visual merchandising standards to ensure premium in-store presentation and brand consistency.
- Coordinate private appointments, exclusive previews, and VIP shopping experiences.
- Assist in achieving store sales targets, average transaction value (ATV), and customer satisfaction goals.
- Monitor inventory availability and collaborate with merchandising teams for client requirements.
- Stay updated on global fashion trends, luxury consumer behavior, and competitor activities.
R equired Skills & Qualifications
- 5-8+ years of experience in luxury fashion retail, premium apparel, designer wear, or high-end clothing brands.
- Proven experience in client relationship management and high-ticket sales.
- Strong fashion styling sense with excellent product presentation skills.
- Exceptional communication, interpersonal, and customer service skills.
- Professional grooming and polished personality suitable for luxury brand representation.
- Strong understanding of luxury consumer expectations and premium retail service standards.
- Ability to handle VIP customers and personalized styling consultations.
Preferred Qualifications
- Experience working with international luxury fashion brands or designer boutiques.
- Background in personal styling, wardrobe consulting, or luxury client servicing.
- Knowledge of CRM tools and luxury customer retention programs.
- Exposure to bridal couture, occasion wear, or bespoke fashion services (if applicable).
📌 Fashion Consultant (Apparel) (Thane)
🏢 NowXprt
📍 Thane