Job Title: Fashion Consultant

Company: Koterie by House of Kanchana — Premium Indian Womenswear, One-Stop Bridal & Occasionwear Destination

Location: 6, Rawdon St, Mullick Bazar, Park Street area, Kolkata, West Bengal 700017

Department: Retail Sales

Reports To: Floor Manager

Experience Required: 3+ years

Employment Type: Full time, includes holidays as per store roster

Role Summary The Sales Executive is the face of the store's premium customer experience, guiding clients through bridal, festive and occasionwear collections (lehengas, sarees, indo-western), building lasting client relationships, and converting footfall into sales. Senior Sales Executives (3+ years in premium/luxury fashion retail) will also mentor juniors and handle high-value/VIP clients.

Key Responsibilities

- Client Engagement — Greet and consult every walk-in client on occasion, budget and styling needs.
- Product Advisory — Recommend fabric, drape, styling and accessory pairings suited to body type, occasion and budget.
- Individual Sales — Convert enquiries into sales; achieve monthly targets in peak and off-season.
- Team Sales — Contribute to floor targets; support colleagues during high footfall and trunk shows.
- Upselling & Cross-selling — Increase units per transaction and average bill value.
- CRM & Clienteling — Capture client details, preferences and occasion dates for follow-up.




- Fitting & Alterations Coordination — Manage trial, alteration and delivery timelines with the tailoring team.
- Billing & Transactions — Process billing, returns and exchanges on POS as per SOP.
- Store & VM Upkeep — Maintain visual merchandising, folding, tagging and rack standards.
- After-Sales Service — Follow up post-purchase and convert one-time buyers into repeat clients.
- Mentorship (Senior only) — Coach juniors and own key/VIP bridal clients.

KPIs (monthly targets vary between wedding season Aug–Jan and off-season)
- Individual sales target achievement %
- Team/floor target contribution %
- Conversion rate
- Average transaction value (ATV)
- Units per transaction (UPT)
- CRM data capture %
- Repeat client rate
- Customer complaints per month
- Grooming, attendance and SOP audit score

Pay: ₹25,000.00 - ₹40,000.00 per month

Application Question(s)

- How familiar are you with:

1. Fabrics
2. Embroidery and materials
3. Measurements
4. Draping
5. Silhouettes Please give a short answer for each point.

- Have you worked at a luxury Indian ethnic wear brand before? If yes, name the brand(s).
- If necessary due to high footfall, will you be able to work beyond 8pm in the initial months?

Experience:
- Retail sales in Luxury Indian Ethnic wear: 3 years (Required)

Work Location: In person

📌 Fashion Consultant (Kolkata)
🏢 Kanchana
📍 Kolkata