- Develop and maintain business with international customers, distributors, importers and OEMs.
- Generate new export enquiries through B2B portals, email marketing, trade fairs, LinkedIn and other international platforms.
- Handle complete export sales cycle from enquiry generation to order execution and payment follow-up.
- Understand customer requirements for Aluminium Casting Components / Engineering Products and coordinate with technical teams for feasibility and costing.
- Prepare and send quotations, offers and commercial proposals to overseas customers.
- Negotiate price, payment terms, delivery schedules and other commercial conditions with customers.
- Follow up regularly on enquiries, quotations and pending orders.
- Identify and develop new international markets and potential customers.
- Maintain robust relationships with existing overseas customers and increase repeat business.
- Coordinate with Production, Quality, Purchase,
Dispatch and Accounts/Export Documentation teams for timely order execution.
- Coordinate export documentation including Commercial Invoice, Packing List, Shipping Bill, Certificate of Origin, Bill of Lading/Airway Bill and other required documents.
- Monitor shipment status and coordinate with logistics/shipping agencies.
- Follow up for outstanding export payments and maintain proper customer records.
- Prepare sales reports, enquiry reports, order status and market development reports.
- Monitor competitor activities, market trends and international pricing.
- Achieve assigned export sales and business development targets.