Job Summary

We are looking for an Executive – ES Facilitation to coordinate and support Enterprise Solutions business, including corporate, government, institutional, and bulk orders. The role involves order processing, fulfilment, delivery, billing, documentation, and payment follow-up.

Key Responsibilities

- Coordinate orders from requirement confirmation to delivery, billing, and payment closure.
- Liaise with Sales, Purchase, Warehouse, Logistics, Finance, Branches, Vendors, and Customers.
- Track stock, dispatch, delivery, installation, billing, and payment status.
- Maintain order records, trackers, MIS, and pending-action reports.
- Ensure quotations, POs, invoices, delivery documents, and acknowledgements are complete.
- Follow up on pending orders, delayed deliveries, billing issues, and outstanding payments.
- Handle customer queries related to orders, delivery, documentation, and billing.
- Support GeM/e-Tender and institutional business activities, where applicable.
- Prepare regular MIS reports and escalate critical issues to management.




- Provide operational and administrative support to the Business Head – Enterprise Solutions.

Requirements

- Graduate in any discipline; BBA/MBA/B.Com preferred.
- 1–3 years of experience in sales coordination, order management, business operations, or customer support.
- B2B/corporate sales, government/institutional business, GeM/e-Tender, or electronics industry experience is an advantage.
- Valuable knowledge of MS Excel, Word, PowerPoint, and ERP/CRM systems.
- Strong communication, coordination, follow-up, documentation, and problem-solving skills.
- Ability to multitask, meet deadlines, and work in a fast-paced environment.

Key Skills Sales Coordination | Order Management | B2B Operations | Customer Handling | MIS Reporting | MS Excel | ERP/CRM | Documentation | Logistics Coordination | Billing & Payment Follow-up | Cross-functional Coordination

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Executive – ES Facilitation (Kozhikode)
🏢 myG Head Office
📍 Kozhikode