: Venue Sales ExecutiveJob Summary

We are looking for a customer-focused Venue Sales Executive to handle all inbound enquiries and convert them into venue visits, meetings, and confirmed bookings. This is an inbound sales role with no cold calling or outbound lead generation.

The ideal candidate will respond quickly to enquiries, understand each customer’s event requirements, explain suitable venue options and packages, follow up consistently, and guide prospects through the booking process.

Key Responsibilities

- Handle inbound enquiries received through phone calls, WhatsApp, email, social media, website forms, and other channels.
- Respond promptly and professionally to every enquiry.
- Understand the customer’s event type, preferred date, guest count, budget, and specific requirements.
- Explain venue facilities, availability, packages, pricing, policies, and additional services.
- Encourage qualified prospects to schedule a meeting or venue visit.
- Conduct venue tours and sales meetings with prospective customers.
- Prepare and share quotations, proposals, photographs, videos, and package details.
- Follow up consistently with prospects until the booking is confirmed or the enquiry is closed.
- Negotiate within approved pricing and discount guidelines.
- Maintain an accurate record of enquiries, follow-ups, meetings, and booking status.




- Coordinate with operations and management to confirm venue availability and service requirements.
- Collect booking documents and advance payments.
- Ensure a smooth handover of confirmed bookings to the operations team.
- Build positive relationships that encourage referrals and repeat bookings.
- Achieve monthly targets for venue visits, meetings, conversions, and confirmed bookings.

Required Skills
- Strong communication and interpersonal skills.
- Confident and persuasive sales approach.
- Ability to understand customer needs and recommend suitable packages.
- Excellent telephone, WhatsApp, and email communication.
- Solid follow-up and closing skills.
- Professional appearance and customer-service mindset.
- Good organization and attention to detail.
- Ability to manage multiple enquiries simultaneously.
- Basic proficiency with spreadsheets, CRM systems, and office applications.
- Prior experience in venue, banquet, hospitality, wedding, or event sales is preferred.

Key Performance Indicators
- Speed of response to inbound enquiries
- Percentage of enquiries contacted
- Number of meetings and venue visits scheduled
- Meeting and venue-visit attendance rate
- Enquiry-to-booking conversion rate
- Monthly booking revenue
- Follow-up completion rate
- Customer satisfaction

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Event Sales Executive (Gurugram)
🏢 Pipe Dream Hospitality
📍 Gurugram