We are looking for a proactive and client-focused Event - Client Servicing Executive to manage client relationships and coordinate event-related activities like Event Management, BTL activations, Seminars, conferences on PAN India from briefing to execution. The candidate will act as the primary point of contact between the client and the internal event team.

Key Responsibilities

- Understand client requirements, briefs, objectives, and expectations.

- Maintain regular communication with clients and provide timely updates.

- Coordinate with internal teams including Creative, Production, Operations, Vendor Management, and Accounts.

- Prepare event proposals, presentations, quotations, estimates, and other client documents.

- Coordinate event planning, logistics, branding, production, fabrication, and on-ground execution.

- Prepare and maintain event timelines, checklists, and execution plans.

- Coordinate with vendors and ensure timely delivery of event requirements.

- Attend client meetings and site visits whenever required.

- Handle client queries, changes, and last-minute requirements professionally.

- Ensure all deliverables are executed as per approved brief, quality standards, and timelines.

- Monitor event execution on-site and resolve operational issues in coordination with the team.

- Prepare post-event reports, photographs, feedback,



and documentation.

- Maintain strong and qualified relationships with existing clients.

- Identify opportunities for additional work and repeat business.

Required Skills

- Excellent communication and client-handling skills.

- Good knowledge of event planning and execution.

- Strong coordination and follow-up skills.

- Ability to manage multiple projects and deadlines.

- Good negotiation and problem-solving abilities.

- Proficiency in MS Office, PowerPoint, and Excel.

- Ability to work under pressure and handle last-minute changes.

- Willingness to travel and work flexible hours during events.

Qualification & Experience

- Graduate in Event Management, Mass Communication, Marketing, Advertising, Business Management, or a related field.

- 47 years of experience in client servicing in event management, activations, BTL is mandatory

- Experience of handling Government and Corporate clients.

Key Performance Areas (KPIs)

- Client satisfaction and retention

- Timely execution of projects

- Quality of event delivery

- Effective coordination with internal teams and vendors

- Timely submission of proposals and estimates

- Repeat business and client relationships

- Successful on-ground event execution

Salary as per industry norms & experience

📌 Event Management - Client Servicing Manager (New Delhi)
🏢 Promodome
📍 New Delhi