Job Responsibilities: Customers ko phone par professionally handle karna. Existing aur recent customers ko product/service ki information dena. Customer enquiries aur follow-ups karna. Customers ke questions ka polite aur professional manner mein jawab dena.
Interested customers/leads ka regular follow-up maintain karna. Customer requirements ko properly understand karke concerned team ko update karna. Daily calling records aur follow-up details maintain karna.
WhatsApp, Excel/Google Sheets aur basic computer applications ka use karna. Customer complaints ya queries ko properly handle karke senior/team ko escalate karna. Company ke calling targets aur daily follow-up activities ko complete karna.