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We are looking for an E-Relationship Associate to handle customer queries through Email and Live Chat. This is a Non-Voice Customer Support role requiring positive written English communication and good customer-handling skills.

E-Relationship Associate - Email Chat Support

- Experience: Freshers (0-2 years)
- Qualification: Any Graduate
- Job Type: 3-6 months probation then Full- time conversion based on Performance Business requirement)
- Shift: UK/US Rotational Shifts
- Salary- 15K-20K(Take home - Based on the performance in the interview)
- Week Off - Rotational Week off
- Payroll -Flex-workWork Mode: Work from Office

Job Overview We are looking for an E-Relationship Associate to handle customer queries through Email and Live Chat. This is a Non-Voice Customer Support role requiring strong written English communication and good customer-handling skills.





Key Responsibilities

Handle customer queries through email and chat.

Understand customer concerns and provide accurate solutions.

Maintain professional and courteous communication.

Resolve queries within the defined turnaround time.Escalate complex issues to the appropriate team

.Maintain accurate records of customer interactions.Meet quality, productivity, and customer satisfaction targets.

Requirements

Any Graduate; Freshers can apply.

Good written and verbal communication skills.

Strong English reading and writing skills.

Good typing and computer skills.

Ability to multitask and handle multiple customer conversations.

Customer-focused attitude and valuable problem-solving skills.

Willingness to work in UK/US rotational shifts.

Important This is a Non-Voice role. Candidates will communicate with customers primarily through Email and Chat.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Email Chat Support Executive (Non-Voice) (Salem)
🏢 TechGlora
📍 Salem