? We're Hiring | E-commerce Executive? Location: Work From Office

? Crockery Wala & Company (KNT Crockery Wala Pvt. Ltd.)

? Salary: ₹25,000 – ₹40,000 per month (Based on Skills & Experience)

? Office Address:

B-1, J-3, Ground Floor (Back Side, 3rd Gate), Mohan Cooperative Industrial Estate, Behind BMW Showroom, Mathura Road, New Delhi – 110044

About UsCrockery Wala & Company is one of India's fastest-growing premium brands specializing in Copper, Brass, Bronze & Stainless Steel products. We sell across multiple marketplaces in India and internationally and are looking for a highly experienced E-commerce Executive to manage our complete marketplace operations.

Role: E-commerce ExecutiveWe are looking for a candidate with strong practical experience in managing marketplace operations from end to end. The ideal candidate should be able to independently manage listings, inventory, FBA/FBF operations, claims, reconciliations and marketplace performance across multiple platforms.

Key ResponsibilitiesMarketplace Management

- Manage seller accounts across:
- Amazon India
- Amazon International
- Flipkart
- Myntra
- IndiaMART
- Alibaba
- Justdial
- Company Website (Shopify)
- Ensure smooth day-to-day marketplace operations.

Product Listings
- Create new listings from scratch.
- Perform bulk product uploads and catalogue creation.
- Manage parent-child variations.
- Optimize titles, bullet points, descriptions and backend attributes.
- Improve listing quality and discoverability.
- Maintain listing hygiene by regularly updating content, images and specifications.

Inventory & Order Management
- Monitor inventory across all marketplaces.
- Prevent stock-outs and overselling.
- Coordinate replenishment with warehouse and operations teams.
- Manage order processing and fulfilment.

Amazon Operations




- Manage Amazon FBA inventory.
- Manage FBF (Easy Ship/Seller Fulfilled) operations.
- Plan inventory replenishment.
- Resolve stranded inventory issues.
- Handle shipment creation and inbound planning.
- Monitor account health and policy compliance.

Claims & Reimbursements
- Handle Amazon reimbursement claims.
- Manage lost, damaged and warehouse claims.
- Raise and track marketplace support tickets until resolution.
- Recover eligible reimbursements.

Payment & Reconciliation
- Perform marketplace payment reconciliation.
- Verify settlements and deductions.
- Identify discrepancies in payouts.
- Coordinate with the accounts team for issue resolution.

Marketplace Performance
- Monitor Buy Box performance.
- Improve product visibility.
- Manage pricing and promotions.
- Track account health metrics.
- Maintain excellent seller performance standards.

Reports & Analysis
- Prepare daily, weekly and monthly sales reports.
- Monitor listing performance.
- Analyse marketplace trends.
- Recommend improvements to increase sales.

Skills Required
- Minimum 3+ years of hands-on marketplace management experience.
- Strong experience with Amazon Seller Central.
- Strong experience with Flipkart Seller Hub.
- Knowledge of Amazon International marketplaces.
- Experience managing IndiaMART, Alibaba, Justdial and Myntra seller accounts.
- Excellent Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas and data analysis).




- Strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple platforms simultaneously.

Preferred Experience
- Shopify
- Marketplace SEO
- Product Catalogue Management
- Inventory Planning
- Amazon Advertising (Basic Knowledge)
- AI tools for marketplace content (Added Advantage)

Significant Hiring Criteria✔ Immediate Joiners will be preferred. ✔ We are looking for candidates with genuine practical experience—not just theoretical knowledge.

✔ Candidates should have independently managed marketplace accounts and be able to demonstrate their work during the interview.

✔ During the interview, shortlisted candidates may be asked to complete practical tasks, such as:

- Creating a product listing.
- Uploading products in bulk.
- Resolving a listing issue.
- Reconciling a marketplace settlement.
- Explaining FBA inventory management.
- Handling reimbursement or claim scenarios.

✔ Please apply only if you have hands-on experience managing marketplace operations. Why Join Us?
- Work with one of India's fastest-growing premium kitchenware and lifestyle brands.
- Opportunity to manage large-scale marketplace operations.
- Exposure to domestic and international e-commerce.
- Performance-based growth opportunities.
- Collaborative and growth-oriented work environment.

? Apply NowPlease share:
- Resume
- Current CTC
- Expected CTC
- Notice Period
- Marketplace platforms managed
- Total SKUs handled
- Brief summary of your marketplace achievements

? Email: [email protected] ? Website: www.crockerywala.com

If you are passionate about e-commerce, marketplace operations and scaling premium brands across multiple online platforms, we'd love to hear from you.

📌 Ecommerce Specialist (Delhi)
🏢 Crockery Wala u0026
📍 Delhi