WE ARE HIRING

E-Commerce Operations Manager

AGUANTE ACTIVEWEAR | Led by Passion

Location: Kondhwa Pune, Maharashtra

Experience: 5–6 Years in D2C E-Commerce

Job Type: Full-Time | Work from Office ( Alternate Saturdays off, 09:30 to 6 )

Industry: D2C | E-Commerce | Activewear

About Aguante

Aguante is a growing Indian performance activewear brand, built by runners, for runners. With our own manufacturing facility, D2C website and presence across multiple sales channels, we are committed to delivering high-quality running and training apparel.

We are looking for an experienced and hands-on E-Commerce Operations Manager to take complete ownership of our e-commerce operations, streamline processes, optimise inventory and support our business growth.

Key Responsibilities

1. End-to-End E-Commerce Operations

Manage the complete e-commerce operational cycle, from Shopify and marketplace order management to inventory planning, fulfilment, logistics, returns and customer satisfaction. Ensure smooth coordination between the website, manufacturing unit, warehouse, and logistics partners.
1. Shopify & Marketplace Management

Oversee Shopify backend operations, product listings, pricing, inventory, promotions, order processing and third-party integrations. Manage operations across marketplaces such as Amazon, Myntra, Flipkart and Ajio, ensuring catalogue accuracy, timely fulfilment and marketplace compliance.
1. Inventory & Supply Chain Management

Monitor SKU-wise inventory, stock rotation, sell-through rates, stock ageing and replenishment requirements. Coordinate with our in-house manufacturing unit for demand forecasting, production planning and timely availability of finished goods. Minimise stockouts, excess inventory and working capital blockage.
1. Logistics & Order Fulfilment

Manage warehouse operations, courier partners, dispatch timelines, delivery performance,



returns, exchanges and refunds. Optimise shipping costs, reduce RTO and cancellations, and ensure an excellent post-purchase customer experience.
1. E-Commerce Analytics & KPI Management

Monitor and analyse key D2C metrics, including revenue, conversion rate, AOV, CAC, ROAS, repeat purchase rate, inventory turnover, fulfilment costs, return rates and channel-wise profitability. Prepare regular performance reports and recommend actionable improvements.
1. Operational Efficiency & Team Coordination

Develop and implement SOPs, improve operational efficiency and coordinate with marketing, finance, manufacturing and customer service teams. Ensure accurate order, payment and marketplace settlement reconciliation while building scalable processes to support business growth. Required Qualifications & Skills

- 5–6 years of hands-on experience in D2C e-commerce operations, preferably in fashion, apparel, activewear or lifestyle brands.
- Strong working knowledge of Shopify, major Indian marketplaces and the complete D2C business model.
- Proven experience in inventory management, demand forecasting, supply chain, warehousing and order fulfilment.
- Thorough understanding of e-commerce KPIs, operational costs, contribution margins and profitability.
- Proficiency in Excel, Google Sheets, Shopify Analytics and e-commerce reporting tools.
- Familiarity with order management systems (OMS), inventory management software and shipping aggregators.
- Strong analytical,



problem-solving, communication and team management skills.
- Ability to independently manage day-to-day operations and coordinate with multiple departments.
- Bachelor's degree in Business Administration, Commerce, Supply Chain Management or a related field.

Preferred: Experience with an apparel brand having its own manufacturing facility and managing multiple SKUs across sizes, colours and sales channels.

What We Are Looking For

We need a proactive, result-oriented professional who understands the complete D2C ecosystem and can independently manage e-commerce operations.

The ideal candidate should be equally comfortable analysing sales dashboards, managing inventory, coordinating with manufacturing, resolving operational challenges and improving customer experience.

Strong ownership, attention to detail and a data-driven approach are essential for this role.

Why Join Aguante?

Be part of a growing Indian performance activewear brand and play a key role in building efficient, scalable and profitable e-commerce operations. Work closely with the leadership team and contribute directly to the brand's growth journey.

Apply Now

Interested candidates can apply through this job portal with their updated resume, highlighting their experience in Shopify, marketplaces, inventory management and D2C operations.

Salary: Commensurate with experience and skills.

Pay: Up to ₹60,000.00 per month

Advantages

- Provident Fund

Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
- Do you have experience working with a D2C brand as an E-commerce operations manager?

Education:
- Bachelor's (Preferred)

Experience:
- E-Commerce: 5 years (Preferred)

Work Location: In person

📌 E-commerce Operations Manager (Pune)
🏢 Body Basics Retail
📍 Pune