House of Heroes is a quick-growing fashion and e-commerce brand, and we're looking for an E-commerce Operations Executive to join our team. As we grow, we believe in creating growth opportunities for our employees as well.
Key Responsibilities
- Process daily orders and returns across e-commerce marketplaces.
- Pack and dispatch orders independently while ensuring accurate QC and packaging.
- Raise claim/support tickets for return, logistics, and payment issues.
- Follow up with marketplace support teams until tickets are resolved.
- Maintain order, return, and claim records in Excel.
Requirements
- Must be willing and able to pack orders themselves as part of daily operations.
- Basic knowledge of Microsoft Excel.
- Good written and spoken English communication.
- Detail-oriented, organized, and eager to learn.
Why Join Us?
- Be part of a fast-growing brand with hands-on learning opportunities.
- We value employee development and offer opportunities to grow with the company as the business expands.
Job Types: Full-time, Fresher Pay: From ₹15,000.00 per month
Ability to commute/relocate
- Sherpur Kalan, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Will you be willing to process & pack orders on your own?
- Should be open in talking to influencers, customers and marketplace executives on phone?
- Will you be able to read, understand & respond to emails?