Location: East Delhi / Karkardooma, Delhi

Work Mode: On-site

Experience: 3+ Years in Shopify / D2C E-commerce

Employment Type: Full-Time

About the Role

We are looking for a highly driven and responsible Shopify Manager who can take complete ownership of our Shopify D2C business.

This is not just an execution role. You will be responsible for managing, growing, stabilizing and improving the complete Shopify business, including revenue, profitability, marketing, operations, inventory, customer experience and team coordination.

You should be someone who can independently identify problems, take decisions, execute solutions and continuously look for opportunities to grow the business.

Key Responsibilities

1. Complete Shopify Business Ownership

- Take end-to-end responsibility for the Shopify business.
- Manage day-to-day operations and ensure smooth business functioning.
- Set priorities and execute tasks independently.
- Identify operational and business problems and solve them proactively.
- Track overall business performance and take corrective actions.

2. Revenue & Growth

- Develop and execute strategies to increase Shopify revenue and profitability.
- Improve conversion rate, AOV, repeat purchases and customer lifetime value.
- Identify new growth opportunities, products, offers and campaigns.
- Analyze business performance and create action plans for growth.

3. Performance Marketing

- Manage and optimize Meta Ads, Google Ads and other performance marketing channels.
- Monitor ROAS, CAC, conversion rate, CTR, CPC and other important metrics.
- Work with agencies/freelancers or internal team wherever required.
- Continuously test new creatives, audiences, offers and campaigns.

4. Shopify Store Management

- Manage the complete Shopify website and store operations.
- Improve product pages, collections,



navigation, offers and checkout experience.
- Identify CRO opportunities and improve website conversion.
- Coordinate with developers/designers for required changes.
- Ensure the website remains stable and customer-friendly.

5. Inventory & Supply Chain

- Monitor inventory levels and product availability.
- Coordinate with suppliers and internal teams for replenishment.
- Prevent stock-outs and excess inventory.
- Plan inventory based on sales trends and demand.

6. Customer Experience & Operations

- Monitor order processing, delivery percentage, RTO, cancellations and returns.
- Work with the operations and customer support teams to resolve issues.
- Improve delivery performance and reduce operational losses.
- Handle important escalations and ensure timely resolution.

7. Team Management

- Manage and coordinate the Shopify team.
- Set targets, assign responsibilities and monitor performance.
- Build processes and SOPs to improve efficiency.
- Identify manpower requirements and participate in hiring/training.
- Ensure team members are accountable for their KPIs.

8. Data & Business Analysis

- Maintain regular tracking of revenue, profit, marketing spend and operational metrics.
- Analyze daily/weekly/monthly performance.
- Identify what is working and what needs improvement.
- Take decisions based on data rather than assumptions.

What We Are Looking For




- 3+ years of hands-on experience managing Shopify / D2C businesses.
- Strong understanding of Shopify operations and D2C business models.
- Experience with Meta Ads and Google Ads.
- Solid understanding of ROAS, CAC, CVR, AOV and profitability.
- Experience managing teams and external partners.
- Strong analytical and problem-solving skills.
- Excellent communication and coordination skills.
- Ability to work independently and take ownership.
- Business mindset — not just task-execution mindset.
- Someone who thinks like an owner/entrepreneur and takes responsibility for outcomes.

This Role Is For You If You don't wait for someone to tell you what to do.

You see a problem → understand it → find a solution → execute it → measure the result.

You should be comfortable taking complete responsibility for the Shopify business and being accountable for its growth, profitability and stability.

Key Performance Areas

Performance will primarily be evaluated on:

- Revenue Growth
- Profitability
- Marketing Efficiency / ROAS
- Conversion Rate
- AOV
- Customer Experience
- Delivery & RTO Performance
- Inventory Availability
- Team Productivity
- Overall Business Growth & Stability

Important Please apply only if you have genuinely managed a Shopify/D2C business and have hands-on experience with its complete operations and growth.

This is a high-ownership role with significant responsibility and growth potential for the right candidate.

Pay: ₹800,000.00 - ₹1,400,000.00 per month

Application Question(s)

- Current Salary / Last Salary ?
- Expected Salary ?

Education:
- Bachelor's (Required)

Experience:
- Facebook Advertising: 2 years (Required)
- Shopify: 2 years (Required)
- E-Commerce: 2 years (Required)

Work Location: In person

📌 E-Commerce Manager ( Shopify ) (Delhi)
🏢 Luxury Kase
📍 Delhi