Company Description Sanmat is a social development organization that has been advancing inclusive and sustainable development in India since 2007. The organization works at the grassroots level to bridge governance gaps, connecting government services and programs with marginalized communities.

Sanmat’s initiatives span rural development, livelihoods, skills, public health, education, sanitation, youth development, social forestry, digital literacy, and healthcare access. It collaborates with diverse stakeholders, including rural communities, self-help groups, local institutions, startups, and social enterprises, to design and implement scalable solutions to poverty, unemployment, hunger, and environmental challenges. Operating across multiple states, including Bihar, Jharkhand, West Bengal, Uttar Pradesh, Tamil Nadu, and Delhi, Sanmat is recognized by GuideStar India, Google, and the UN, and has received awards such as the British Council Social Impact Award and Best Change Maker.

Role Description The Documentation Manager will oversee the creation, organization, and maintenance of documentation related to Sanmat’s programs, processes, and organizational policies. This full-time, on-site role based in Ranchi involves managing document lifecycles, ensuring version control, and establishing documentation standards that support transparency, compliance, and knowledge sharing across teams.

The person in this role will coordinate with program leads and field staff to gather information, develop transparent technical and operational documents, and keep materials updated for internal and external stakeholders. They will also review existing documentation for accuracy,



recommend improvements to workflows and tools, and support training on documentation practices. Collaboration with leadership to align documentation with reporting requirements, partner expectations, and impact measurement will be a key part of daily responsibilities.

Qualifications

- Tendering on GEM, E-proc, PSU Tender portal experience.
- Knowledge of AI Tools like Chat GPT, Claude, Qill Board , Grammerly etc.
- Proposal & Bid documentaion
- Knowledge of Adobe, Photoshop-Basic, Canva-Advance
- Candidates should possess strong skills in Documentation and Document Management, including organizing, cataloging, and maintaining digital and physical records.
- Candidates should possess strong skills in Technical Documentation and Technical Writing, with the ability to translate complex program and process information into clear, usable content.
- Candidates should possess strong Communication skills, including the ability to collaborate with multidisciplinary teams and present information in a concise, accessible manner.
- Experience establishing documentation standards, templates, and workflows for NGOs, social enterprises, or mission-driven organizations is beneficial.
- Proficiency with documentation and collaboration tools (such as document management systems, cloud storage, and project management platforms) is desirable.
- Bachelor’s degree in a relevant field (such as Communications, Documentation Science, Social Sciences, or Public Administration) or equivalent practical experience is preferred.
- Attention to detail, strong organizational abilities, and a commitment to social impact and inclusive development are important for success in this role.

📌 Documentation Manager (Ranchi)
🏢 SANMAT
📍 Ranchi