Job Title: DGM/ GM Sales

Location: Vashi, Navi Mumbai

Role Overview:

We are looking for a energetic and strategic Deputy General Manager/ General Manager - Sales to lead our second homes sales division. The ideal candidate must have proven experience in the real estate industry and a strong ability to manage, mentor, and motivate a high-performing sales team. This role demands a result-driven leader who can develop strategies, drive revenue, and ensure seamless client experience.

Role & responsibilities:

1. Sales Leadership & Team Management

- Lead, mentor, and manage the sales team to achieve individual and team sales targets.
- Monitor productivity, and ensure accountability across the team.
- Foster a positive, performance-driven, and collaborative work environment.

2. Sales Strategy & Business Growth

- Develop and implement sales strategies aligned with business objectives.
- Prepare sales plans, budgets, and target allocation for the team.
- Drive lead conversion and maximize sales closures.

3. Performance Monitoring & Team Development

- Track daily, weekly, and monthly sales performance against targets.
- Conduct regular one-on-one meetings and performance reviews.
- Identify skill gaps and organize coaching, training, and mentoring sessions.

4. Customer Relationship Management

- Ensure exceptional customer experience throughout the sales journey.
- Resolve customer escalations and support the team in handling critical cases.
- Build long-term relationships with all stakeholders
- Gather customer feedback and implement improvements to enhance satisfaction.

5. Cross-Functional Coordination





- Work closely with the Marketing team to optimize lead generation campaigns.
- Coordinate with the Pre-Sales/CRM team to ensure timely lead allocation and follow-ups.
- Collaborate with concerned departments for smooth booking, documentation, collections, and handovers.
- Ensure seamless communication between departments to improve overall customer experience.

6. Market Analysis & Business Intelligence

- Monitor market trends, competitor activities, pricing, and customer preferences.
- Identify emerging opportunities and recommend strategies to increase market share.
- Analyse sales data and customer insights to improve sales effectiveness.
- Provide recommendations for pricing, product positioning, and promotional campaigns.

7. Reporting & MIS

- Prepare and present daily, weekly, and monthly sales reports to senior management.
- Maintain accurate sales forecasts, pipeline reports, and revenue projections.
- Track key sales metrics and identify areas for improvement.
- Provide actionable insights to support strategic business decisions.

Preferred Candidate Profile:

- Bachelor's degree in Business or related field
- 9 to 12 years of experience in real estate sales (with some experience in second homes), with at least 2 to 3 years in a leadership role.
- Strong leadership, team management, and mentoring skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to develop sales strategies and drive performance.
- Strong network and understanding of the real estate market.
- Result-oriented with a track record of achieving high-value closures.
- Proficiency in CRM tools, MS Office, and digital sales platforms.

📌 DGM / GM Sales (Mumbai)
🏢 HAWARE BUILDERS
📍 Mumbai