Job Summary

DevOps Engineer, Retail Engineering, Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better.

It s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you ll do more than join something - you ll add something.

Retail and Marcom Engineering, an IST team, builds and operates the systems and experiences that connect Apples products with its customers. The team owns the technology behind both Apples online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

Our Operations

Team, part of the Retail Eng Publishing CSE organization, plays a critical role in ensuring the stability, reliability, and performance of multiple customer-facing applications that serve millions of users across diverse services. We specialize in sustaining and optimizing our systems, driving operational excellence through automation, cloud infrastructure management, AI-driven insights, and proactive monitoring. Our team thrives on solving challenging problems around Traffic, Deployments, DDoS, WAF, enhancing system resilience, and enabling seamless experiences for our customers.

By collaborating closely with development, security, and business teams,



we ensure that every application we manage meets Apples standards of Site Reliability and Security.

Role Overview

We are seeking a skilled DevOps Engineer who is passionate about operational excellence through automation, AI-driven engineering processes, and solid problem-solving abilities. As a DevOps Engineer, you will play a crucial role in ensuring the seamless integration of development and operations processes to deliver best-in-class and highly available systems. Your expertise in cloud platforms, automation, infrastructure management, and applying LLM/AI capabilities to solve real operational challenges will be vital to the success of our projects.

Were looking for someone who thrives on breaking down complex, ambiguous problems and engineering practical, scalable solutions - not just executing tasks, but thinking critically about root causes and long-term reliability.

Responsibilities

- Linux, Cloud Infrastructure Migration: Deep operational expertise across Linux internals (process/memory/CPU diagnostics, networking, kernel-level troubleshooting) combined with ownership of AWS/Cloud infrastructure - architecture, provisioning, disaster recovery, and end-to-end cloud migration (on-prem to AWS), using Terraform/Ansible for infrastructure-as-code at scale.

- Kubernetes/EKS Lifecycle Container Orchestration: Manage the full lifecycle of Kubernetes/EKS environments - version upgrades, live/rolling patching with zero downtime,



node maintenance, cluster optimization, and Helm chart development/troubleshooting.

- Traffic, Network Security Engineering: Configure and manage NGINX (reverse proxy, load balancing, SSL/TLS, ingress) and GSLB for traffic distribution/failover; implement Shield/WAF-based DDoS protection, threat modeling, and security hardening across the SDLC, including PCI/SOC2/SOX compliance readiness.

- CI/CD, Monitoring Incident Response: Design and maintain CI/CD pipelines (Jenkins, Spinnaker, GitHub Actions); build actionable monitoring/alerting frameworks (Splunk, Dynatrace, Prometheus, Grafana); participate in production on-call and drive thorough root-cause analysis for P1/P1c incidents.

- AI/LLM-Driven Intelligent Automation: Apply LLM/GenAI-based approaches to automate incident triage, log/anomaly analysis, root cause analysis, runbook generation, and self-healing systems; continuously evaluate and integrate emerging AI/LLM tooling into CI/CD and operations workflows to reduce manual toil.

- Engineering Process Ownership: Design and implement engineering processes that simplify how development teams build, deploy, and operate software, embedding security, compliance, and automation best practices throughout.

Additional Information

Software Engineering Applications ICT3, Software and Services; locations information and internal team structuring were referenced in the original posting but have been omitted here to preserve content relevance and clarity.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 DevOps Engineer, Retail Engineering (Hyderabad)
🏢 Apple
📍 Hyderabad