About ETPL eReleGo Technologies Private Limited (ETPL) is a Bengaluru-based technology company building scalable digital platforms across AdTech, EdTech, SaaS ERP, and FinTech domains. The company focuses on applying advanced technologies such as artifici intelligence and data-driven systems to solve real operational problems for businesses and educational institutions.

As ETPL scales into a firm of larger size,revenue, and complexity, it is investi deliberately in building strong internal capabilities across leadership, operations,

technology, people, and culture. The objective is not justrapid growth, but sustainable,

future-ready growth supported by structured systems, strong talent, and accountable teams.

Role Overview

We are seeking a DevOps and Reliability Lead with 6 to 9 years of experience to own

ETPL's infrastructure, deployment, and reliability engineering practice across both ETPL

Digital and ETPL AI. This is a seniortechnical leadership role with full ownership of the systems, processes, and standards that keep ETPL's products running reliably, securely,

and at scale.

The DevOps and Reliability Lead will define and operate ETPL's CI/CD pipelines, clo infrastructure, containerisation strategy, monitoring and alerting framework, and incidentresponse practice - ensuring that engineering teams can ship with confiden and that institutional clients experience consistent, high-availability service.

ETPL's products serve operationally sensitive environments - educational institutions running academic cycles, lending platforms processing financial transactions, a cooperative governance systems managing member data - where downtime and performance degradation carry real institutional consequences. The Lead will bring both the technical depth to architectrobust infrastructure and the operational discipline to build a reliability culture across the engineering organisation.

Key Responsibilities

Own and evolve ETPL's cloud infrastructure across AWS / Azure - including compute, networking, storage, database services, and security configurations ensuring environments are scalable, cost-optimised, and production-ready

● Design, build, and maintain CI/CD pipelines across ETPL's product portfolio,

enabling fast,reliable, and consistent delivery of software from development through staging to production

● Define and implement infrastructure-as-code (IaC) practices using Terrafor

Pulumi, or equivalent tooling, ensuring all infrastructure is version-controlled,

reproducible, and auditable

● Own ETPL's containerisation and orchestration strategy - managing Docker-based build standards and Kubernetes cluster operations across product environments

● Build and maintain a comprehensive observability stack - including centralised logging,



metrics collection, distributed tracing, and alerting - using tools such as

Prometheus, Grafana, ELK Stack, Datadog, or equivalent

● Define and own service level objectives (SLOs) and service level indicators (SLI for ETPL's production systems, working with product and engineering teams to align reliability targets with institutional client expectations

● Lead incidentresponse across ETPL's production environment - owning the on-call framework, incident classification, escalation paths, post-incidentreview and structured follow-through on remediation actions

● Conduct capacity planning and performance modelling for ETPL's product infrastructure, anticipating growth requirements and ensuring systems can scale ahead of demand

● Establish and enforce security and compliance standards across the infrastructure layer- including network security, secrets management, access control,

vulnerability scanning, and data protection practices appropriate to ETPL's institutional client obligations

● Manage database infrastructure operations - including backups,replication,

failover configuration, and performance tuning - in coordination with produ engineering teams

ETPL AI - DevOps and Reliability Lead

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● Drive the adoption of DevOps culture and practices across ETPL's engineering teams - including developer self-service, deployment ownership, and shared accountability for production reliability

● Evaluate, select, and govern the use of infrastructure tooling, managed services,

and third-party platform integrations across the engineering organisation

● Lead and develop a small team of DevOps and infrastructure engineers, setting clear expectations,reviewing work quality, and building capability within the function

Experience and Profile

● 6 to 9 years of progressive experience in DevOps, site reliability engineering, or infrastructure engineering roles

● Demonstrated experience owning cloud infrastructure and CI/CD pipelines for production SaaS or enterprise technology products at meaningful scale

● Proven hands-on experience with containerisation and Kubernetes in a production environment

● Experience building and operating observability stacks and leading structured incidentresponse processes





● Experience implementing infrastructure-as-code and bringing discipline to infrastructure management within a growing engineering organisation

● Prior experience in a multi-product or multi-tenant SaaS environment is strongly preferred

● Experience managing or mentoring junior DevOps or infrastructure engineers is expected at this level

Skills and Attributes

● Strong hands-on proficiency across at least one major cloud platform - AWS

Azure - including compute (EC2 / GKE / AKS), networking (VPC, load balancers,

DNS), and storage services

● Deep expertise in containerisation (Docker) and Kubernetes - including cluster management, workload configuration, autoscaling,resource governance, a

Helm chart management

● Proficiency in CI/CD tooling - GitHub Actions, Jenkins, PagerDuty - with t ability to design pipelines that balance speed, safety, and deployment confiden

ETPL AI - DevOps and Reliability Lead

● Strong infrastructure-as-code capability using Terraform, Pulumi, or equivalent,

with a clear understanding of state management, module design, and environment parity

● Solid observability engineering skills - building and maintaining logging (ELK, Loki),

metrics (Prometheus, Grafana), and tracing (Jaeger, OpenTelemetry) pipelines for complex distributed systems

● Experience defining SLOs and SLIs, and using error budget thinking to balan reliability investment with delivery velocity

● Strong incident management capability - able to lead calmly and methodically under production pressure, drive structured post-incidentreviews, and ensure remediation actions are followed through

● Working knowledge of infrastructure security - secrets management (Vault, AWS

Secrets Manager), IAM design, network segmentation, vulnerability scanning, and compliance controls relevant to enterprise SaaS platforms handling sensitive institutional data

● Proficiency in scripting languages - Bash, Python, or equivalent - for automatio tooling, and operational workflow developme

● Familiarity with database operations - MySQL, PostgreSQL - including backup management,replication configuration, failover, and query performan considerations at the infrastructure level

● Strong analytical capability - able to interpret system metrics, identify reliability risks, and make well-reasoned infrastructure decisions under uncertainty

● Clear communication skills - able to translate infrastructure concepts and reliability risks into plain language for product, engineering, and leadership audiences

● A cooperative, platform-thinking mindset - viewing the engineering teams as internal customers and orienting infrastructure decisions around enabling their productivity and delivery confiden To apply send you resume to [email protected] or WhatsApp on 91-(phone hidden)

📌 DevOps and Reliability Lead (Bengaluru)
🏢 eReleGo Technologies(ETPL
📍 Bengaluru