? We Are Hiring! Deputy General Manager - Supply Chain

We are searching for a energetic Deputy General Manager - Supply Chain Management to spearhead our Global Supply Management (GSM) and Indirect Global Procurement (IGP) initiatives.

If you excel at relationship management, strategic sourcing, and empowering high-performing teams, we want to connect with you! ?

? About the Role

As the Deputy General Manager, you will be the primary point of accountability, managing the crucial relationship between our service providers and our customers. You will oversee all service delivery commitments, driving operational excellence and continuous process optimization.

? Key Responsibilities

- ? Account Management & Customer Advocacy: Act as the primary point of contact and advocate for the customer, ensuring service levels (SLAs), business requirements, and commitments are consistently met.
- ? Strategic Sourcing & Procurement: Drive category plans, vendor selection, contract lifecycle management, Procure-to-Pay (P2P) activities, and third-party risk management (TPRM).
- ? Transition & Operational Oversight: Guarantee successful operational transitions, align service delivery with strategic business needs,



and ensure compliance with all contractual deliverables.
- ? Team Leadership & Staffing: Direct workforce planning, manage priorities, foster associate development, and act as the ultimate point of escalation for internal and external stakeholders.
- ? Reporting & Governance: Establish account management disciplines, oversee policy adherence, conduct routine quality assurance (QA), and deliver monthly performance reporting.
- ? Continuous Improvement & Innovation: Drive process optimization for efficiency, resolve cross-functional issues, and proactively propose solutions that provide ongoing benefit to the customer.

? Qualifications & Experience
- ? Experience: 14+ years total, with 3+ years in a senior leadership role.
- ? Specialized Expertise: 6+ years in Category and Region experience.
- ? ? ? People Management: 5+ years of experience leading teams.
- ? Education: Bachelor’s Degree required; master’s degree preferred.
- ? Core Competencies: Strategic Sourcing (complex price structuring), Contract Management, and Procurement Operations.

📌 Deputy General Manager-Supply Chain Management (Chennai)
🏢 HCLTech
📍 Chennai