Responsibility and Important Tasks &

- Activities

- 1. Sales &
- Target AchievementAchieve daily, weekly and monthly department targets; monitor Target vs Achievement; track conversion, ATV/UPT where applicable; identify sales gaps and prepare action plans; motivate the team to achieve targets

- 1. Customer Service &
- After-Sales ServiceEnsure customers receive excellent service; understand customer needs; handle escalated complaints; coordinate warranty, repair, replacement and service issues; ensure timely customer follow-up

- 1. People Management &
- DevelopmentAllocate responsibilities and shifts; conduct daily briefings; coach team members on product knowledge and selling skills; monitor individual performance; provide feedback; identify training needs4.

Floor

Display &

- Visual MerchandisingMaintain attractive product presentation; follow VM guidelines and planograms; ensure correct pricing, signage and promotional displays; replenish products on the floor; maintain department cleanliness

- 1. Stock ManagementMonitor stock availability and replenishment; maintain stock accuracy; conduct cycle counts/stock checks; monitor inward, transfers, damages and shortages; coordinate with the stock/warehouse team

- 1. Ageing &
- Slow-Moving Stock ClearanceIdentify ageing and slow-moving products; prepare clearance/action plans; promote appropriate products; coordinate transfers and promotional activities

- 1. Product Knowledge &
- Selling SkillsEnsure team members understand product features, perks, pricing, offers and competitor information; conduct product training and role plays

- 1.



Daily Department OperationsEnsure opening/closing activities, housekeeping, product replenishment, billing support and other departmental procedures are completed correctly9.

Performance

MonitoringReview individual and department performance reports; identify gaps; conduct regular performance discussions; implement corrective actions

- 1. Promotion &
- Campaign ExecutionEnsure promotions, offers and campaigns are correctly implemented; brief staff about schemes; maintain promotional displays and communicate offers to customers

- 1. Loss Prevention &
- Shrinkage ControlMonitor damages, pilferage, stock discrepancies and process deviations; ensure proper handling of merchandise and adherence to security procedures

- 1. SOP &
- ComplianceEnsure team members follow company SOPs, policies, safety standards and operational guidelines; support internal audits

- 1. Customer &
- Market FeedbackCollect customer feedback, identify changing customer preferences and share market/competitor information with the Store Manager

- 1. Coordination with Store ManagerShare sales, stock, people and customer-related updates; escalate operational issues; execute action plans given by the Store Manager15. Team Motivation &
- EngagementRecognize good performance, encourage teamwork, resolve minor conflicts, maintain discipline and create a positive work environment

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits

- Health insurance

- Leave encashment

- Paid sick time

- Provident Fund

Application Question(s)

- What's your last drawn salary in CTC?

Experience

- Sales: 3 years (Preferred)

Work Location: In person

📌 Department Manager (Bhubaneswar)
🏢 Panda Retail
📍 Bhubaneswar