- Install, configure, and troubleshoot Dell PowerEdge rack and tower servers.
- Diagnose and replace server hardware components, including HDDs/SSDs, memory, CPUs, power supplies, RAID controllers, NICs, and motherboards.
- Configure and troubleshoot RAID using Dell PERC controllers.
- Perform server firmware and BIOS updates using Dell tools.
- Install and support Windows Server and Linux operating systems.
- Configure and troubleshoot iDRAC for remote server management.
- Perform server health checks, preventive maintenance, and hardware diagnostics.
- Troubleshoot boot failures, performance issues, and hardware alerts.
- Coordinate with Dell support for warranty cases and spare part replacement.
- Document all service activities and update ITSM tickets within SLA timelines.
- Provide onsite support for server incidents, planned maintenance, and hardware upgrades.
Qualifications
- Diploma/B.E./B.Tech in Computer Science, Information Technology, Electronics, or a related field.
Experience
- 2–3 years of experience supporting Dell enterprise servers.
- Hands-on experience with Dell PowerEdge server hardware and enterprise data center environments.
- Experience in server hardware replacement, firmware upgrades, and warranty support.
Key Competencies
- Solid troubleshooting and analytical skills
- Excellent communication and customer handling
- Ability to work independently under SLA-driven environments
- Good documentation and reporting skills
- Team collaboration and coordination with OEM support teams
Pay: ₹30,000.00 - ₹33,000.00 per month
Work Location: In person
📌 Dell Enterprise Engineer (Chennai)
🏢 F. Robin Technologies
📍 Chennai
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