Responsibilities:

- Analyze team members’ performance to identify any training needs.

- Assign workloads and resources according to the delivery requirements.

- Control a delivery crew to guarantee accurate and on-time customer deliveries.

- Create the project’s scope and budget.

- Develop effective working connections with clients to expand your business.

- Oversee the delivery team’s daily actions and offer advice and direction as necessary.

- Make sure the team maintains a high level of proficiency and efficiency.

- Operate as the main point of contact for customer questions and issues.

- Conduct consumer discussions regarding shipping costs.

- Create process enhancements to cut costs and increase efficiency.





- Make key business decisions to satisfy consumer expectations.

- Inform clients of the status of deliveries and create the necessary delivery records.

- Review client orders, then organize and arrange delivery tasks.

Qualifications:

- Get a bachelor’s degree in business, commerce, information technology, or a related discipline.

- Obtain professional experience in project delivery, customer service, or IT support (entry-level
- positions may be advantageous)

- Have a Master of Business Administration (MBA) or a relevant master’s degree (optional)

📌 Delivery Manager - IT (Hyderabad)
🏢 bourntec
📍 Hyderabad