24 Sep
|
Grey Parrot Systems
|
Hyderabad
24 Sep
Grey Parrot Systems
Hyderabad
Grey Parrot Systems is hiring an experienced Data Entry Manager to lead and manage a team of 15 data entry specialists — ensuring accurate, high-quality, and on-time data entry across enterprise web applications for our US client engagements.
About Grey Parrot Systems
Grey Parrot Systems is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We deliver AI-first, governance-driven digital transformation for mid-market enterprises — and we're growing.
About the Role
This is a team leadership role for an experienced data operations professional who can manage a team of 15 data entry specialists — setting daily targets, monitoring quality and throughput, resolving issues, and ensuring the team delivers accurate, complete, and business-ready data consistently. You are organized, hands-on, and comfortable working in a fast-paced data operations environment. You bring strong people management skills, a quality-first mindset, and the ability to coordinate directly with US-based project managers and client stakeholders.
Must-Have Skills
- 8+ years of data entry or data operations experience — 4+ years in a team lead or management role
- Proven ability to manage and lead a team of 10–20 data entry specialists — setting targets, monitoring performance, and driving quality
- Strong understanding of data entry workflows — web application data entry, data validation, quality checks, and data cleansing
- Experience managing data entry operations across enterprise web applications — CRM, ERP, or similar platforms
- Strong quality management skills — defining quality standards, conducting audits, and resolving data accuracy issues
- Advanced Microsoft Excel and Google Sheets — data tracking, productivity reporting, and quality dashboards
- Solid organizational and planning skills — workload distribution, capacity planning, and deadline management
- Excellent written and oral English communication — reporting team progress, risks, and quality issues to US-based project managers and stakeholders
- Comfortable working US-aligned hours for overlap with client and delivery teams
- Strong problem-solving skills — resolving team blockers, data quality issues, and process bottlenecks quickly
What You'll Do
- Lead, manage, and develop a team of 15 data entry specialists — daily task assignment, performance monitoring, quality audits, and team development
- Define and enforce daily and weekly data entry targets — ensuring the team meets throughput and accuracy commitments consistently
- Monitor team performance — tracking productivity, accuracy rates, error trends, and completion rates through dashboards and reports
- Conduct regular quality audits — reviewing entered data for accuracy, completeness, formatting consistency, and duplicate records
- Identify and resolve data quality issues — coaching team members on correct entry standards and escalating systemic issues
- Coordinate with US-based project managers and client stakeholders — reporting team status, risks, blockers, and delivery milestones
- Manage workload distribution across the team — balancing capacity, prioritizing urgent tasks, and adjusting assignments based on project needs
- Define and maintain data entry standards,
field mapping guidelines, and quality control checklists for the team
- Support onboarding and training of new data entry team members — ensuring they are productive and accurate quickly
- Identify process improvement opportunities — reducing manual effort, improving accuracy, and increasing team throughput
- Escalate data quality issues, missing data, and entry blockers to project leads with clear impact assessments and recommended actions
Tools You'll Use
Web-Based Enterprise Applications (CRM / ERP / Custom Platforms) · Microsoft Excel · Google Sheets · Microsoft 365 · Jira / Project Tracking Tools · Quality Audit Dashboards
Nice to Have
- Experience managing data entry teams on Salesforce, NetSuite, SAP, or similar enterprise platforms
- Familiarity with data migration or data cleansing project environments
- Experience with data quality frameworks and reconciliation reporting
- Background in BPO, data operations, or IT services team management
- Basic SQL or Excel Power Query for data validation and reporting
What Sets You Apart
- You have managed data entry teams that consistently hit accuracy and throughput targets — without burning people out
- You catch data quality issues before they become delivery problems
- You communicate team status clearly to US stakeholders — no surprises, no missed deadlines
- You build team processes that make quality repeatable — not dependent on heroic individual effort
Details
- Location: Hyderabad, India — On-Site
- Team Size: 15 Data Entry Specialists
- Experience: 8+ years (4+ years in team lead / management role)
- Type: Contract
- Working Hours: US-aligned hours preferred
- Start: Immediate
Stay Connected
? https://www.linkedin.com/company/gparrot/
📌 Data Entry Manager (Hyderabad)
🏢 Grey Parrot Systems
📍 Hyderabad