Role Overview

We are looking for a hands-on

D365 CRM Engineer to design, develop, customize, and support Microsoft Dynamics 365 CRM/Customer Engagement solutions. The role involves working with

Dataverse, Power Platform, integrations, plugins, workflows, and APIs to build scalable enterprise CRM solutions.

Key Responsibilities

- Develop and customize

Dynamics 365 CRM / Customer Engagement solutions.

- Build plugins, custom workflows, business rules, JavaScript, and Power Automate flows

.

- Develop solutions using

Dataverse, Power Apps, and Power Platform

.

- Design and implement integrations between D365 and external applications using

REST APIs, Web APIs, Azure services, and middleware

.

- Configure entities, relationships, forms, views, business process flows, security roles, and business rules.

- Develop and maintain custom APIs, integrations, and data migration processes

.

- Troubleshoot performance, integration, security, and production issues.

- Work with functional teams to translate business requirements into technical solutions.

- Follow development standards, source control, deployment, testing, and release processes.

- Support CI/CD and deployments across development, QA, UAT, and production environments.

Required Skills

- Robust hands-on experience with

Microsoft Dynamics 365 CRM / CE

.





- Strong knowledge of

Dataverse and Power Platform.

- Experience developing

D365 plugins using C#/.NET

.

- Strong experience with

JavaScript/TypeScript for CRM customizations.

- Experience with

Power Automate and Power Apps

.

- Strong understanding of

D365 Web API, REST APIs, and integrations

.

- Experience with

Azure services used for CRM integrations.

- Understanding of

D365 security model, roles, teams, business units, and privileges

.

- Experience with

SQL and data migration/integration concepts

.

- Knowledge of

Git, Azure DevOps, CI/CD, and deployment pipelines

.

Preferred Skills

- Experience with

Azure Functions, Service Bus, Logic Apps, API Management, or Event Grid

.

- Experience with

Dynamics 365 Sales, Customer Service, or other CE modules

.

- Experience with

Power Platform ALM and managed/unmanaged solutions

.

- Knowledge of

PCF controls

.

- Experience working in large enterprise or regulated environments.

- Strong troubleshooting and performance optimization skills.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field.

- Typically

5+ years of experience in Dynamics 365 CRM/CE development, with strong hands-on engineering experience.

📌 CRM Engineer (India)
🏢 MokshaaLLC
📍 India