Role Overview

We are looking for a hands-on D365 CRM Engineer to design, develop, customize, and support Microsoft Dynamics 365 CRM/Customer Engagement solutions. The role involves working with Dataverse, Power Platform, integrations, plugins, workflows, and APIs to build scalable enterprise CRM solutions.

Key Responsibilities

- Develop and customize Dynamics 365 CRM / Customer Engagement solutions.
- Build plugins, custom workflows, business rules, JavaScript, and Power Automate flows.
- Develop solutions using Dataverse, Power Apps, and Power Platform.
- Design and implement integrations between D365 and external applications using REST APIs, Web APIs, Azure services, and middleware.
- Configure entities, relationships, forms, views, business process flows, security roles, and business rules.
- Develop and maintain custom APIs, integrations, and data migration processes.
- Troubleshoot performance, integration, security, and production issues.
- Work with functional teams to translate business requirements into technical solutions.
- Follow development standards, source control, deployment, testing, and release processes.
- Support CI/CD and deployments across development, QA, UAT, and production environments.

Required Skills

- Robust hands-on experience with Microsoft Dynamics 365 CRM / CE.




- Strong knowledge of Dataverse and Power Platform.
- Experience developing D365 plugins using C#/.NET.
- Solid experience with JavaScript/TypeScript for CRM customizations.
- Experience with Power Automate and Power Apps.
- Strong understanding of D365 Web API, REST APIs, and integrations.
- Experience with Azure services used for CRM integrations.
- Understanding of D365 security model, roles, teams, business units, and privileges.
- Experience with SQL and data migration/integration concepts.
- Knowledge of Git, Azure DevOps, CI/CD, and deployment pipelines.

Preferred Skills

- Experience with Azure Functions, Service Bus, Logic Apps, API Management, or Event Grid.
- Experience with Dynamics 365 Sales, Customer Service, or other CE modules.
- Experience with Power Platform ALM and managed/unmanaged solutions.
- Knowledge of PCF controls.
- Experience working in large enterprise or regulated environments.
- Robust troubleshooting and performance optimization skills.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field.
- Typically 5+ years of experience in Dynamics 365 CRM/CE development, with strong hands-on engineering experience.

📌 CRM Engineer (India)
🏢 MokshaaLLC
📍 India