Customer Support Specialist – US Healthcare Process

Job Type: Full-Time

Location: Wagle Estate, Thane West

Experience: 1–3 Years

Salary: Up to ₹40,000 In-Hand per month, depending on last drawn salary

Working Days: 5 days working + 2 rotational week-offs

Shift: Rotational shifts (24/7), excluding midnight shifts

Transportation: No transportation facility provided

Job Overview

We are looking for a Customer Support Specialist to join our US Healthcare Process team. The ideal candidate should have strong communication skills, customer-handling abilities, and preferably experience in US healthcare customer service or medical billing.

Key Responsibilities

- Handle customer queries and provide accurate solutions.
- Manage high-volume calls while maintaining service quality.
- Resolve customer issues with a customer-first approach.
- Multitask effectively in a fast-paced environment.
- Support patients, providers, or healthcare-related processes as required.

Eligibility & Skills
- HSC, Bachelor’s degree, or equivalent work experience.
- 1–3 years of experience in US healthcare customer service or medical billing preferred.
- Excellent verbal and written communication skills.




- Strong problem-solving and multitasking abilities.
- Willingness to work in US/rotational shifts.
- Experience in claims processing, provider support, patient support, or revenue cycle management is preferred.
- Prior BPO or healthcare support experience is an advantage.

Benefits
- Competitive salary and performance incentives.
- Health benefits and paid time off.
- Training and continuous learning opportunities.
- Supportive and growth-oriented work setting.

How to Apply Interested candidates can share their updated resume at:

Email: [email protected]

Apply Now and take the next step in your US Healthcare customer support career.

Pay: Up to ₹40,000.00 per month

Benefits

- Health insurance
- Paid time off

Ability to commute/relocate:
- Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:
- Bachelor's (Required)

Experience:
- Us healthcare Customer services or medical billing: 1 year (Required)

Location:
- Wagle Estate, Thane, Maharashtra (Required)

Work Location: In person

📌 Customer Support Specialist (Wagle Estate)
🏢 Digixperts
📍 Wagle Estate